Got a very terrible experience here with my friends tonight, we be treated very rude and weird!😅😅😅 We came here for dinner and happy hour together, there was no security by the door when we arrived, and after we sitting in and some of us ordered and paid for the food, the staff started to checked the ID of people who haven’t ordered, some of us didn’t bring id with them so they have to go home, but me and other friends have already paid and the food still not be served so we can’t leave here, finally we have to be separated, from now we already feel uncomfortable but we understand the policy. But after all the food been served the weird things happed, after we eating for a while, a staff coming to check our ID again??? I have already be checked once and now she asked me again, and one of us were using the evisa which is a digital ID, and this time this staff didn’t accept hers digital ID anymore, and said we have to go right now cause her doesn’t have an vaid ID, and then she became very rude and even refused to serve me any water or fork😅 We were all confused, if you place doesn’t accept her ID, how did she ordered, paid and got her food successfully? The law says the place has to check ID before ordering, but the main thing is, none of us even ordered any drinks, your map shows here’s a kitchen and we came here just for food, it still doesn’t make sense. The staff argued with us rudely and threatn to us said that she going to call the police. We felt to be really bad treated and had a horrible experience, so we have to tidied and packed our food which still unfinished, leave the place.
When we left, we noticed the local people who came here just for alcohol and our friend who is an English speaker, they have never be asked for ID! So you only check the people who have foreign faces? That makes the issue weird even more?
Anyway if you need to check everyone’s ID even they don’t plan to order alcohol in your restaurant, you should check it in front of the door by the security, you should not do it after we have paid and eating our food,...
Read moreWe had a great night here in the private area for our secret 40th birthday gathering. One our party brought out a vape and was asked to put it away by Morgan however before we explained we werent using it, she had an attitude about it before we could answer and was very rude about the situation. After I said thats fine I'll say to him she replied with no you can just leave now, all of you get out. Unfortunately, and after spending a lot of money, she told us to get out and as we got organised the bouncers came to come and chuck us. The bouncers agreed that there wasn't an issue and that she has been complained about a few times. I explained what was happening that we were already organised to go home and only waiting on taxis for friends to get home as some of us were driving and he had no issues with us waiting. We ended up waiting outside and having a good laugh with them but Morgan had an awful attitude problem for no reason and called me a boot on the way out. I didn't really understand why because the guys who served us all night were lovely and really helped us enjoy a lovely celebration. The food we had was good, music great and staff (excluding Morgan) were lovely. It is a shame it came to that so early rather than just...
Read moreWorst meal I've ever had. Ordered the falafel burger since there wasn't much vegan stuff on their menu which appealed to me. The burger was bland, the bun was charcoaled underneath and chewy so was impossible to eat, but what's worse is that I even felt something crack/chip my tooth (see photo of it on a napkin) but when I raised this issue with the waiter he spoke to the kitchen staff who said it was just a block of salt? I was thinking more along the lines of glass or hard plastic as it was yellow, but this shouldn't be dismissed as okay by the restaurant staff because you could defintiely lose a tooth over biting into it! All I got for this was a measly 15% discount and some of the staff members made me feel as though I was making a big deal out it/was chancing my luck. This was on the 28th and my tooth is still really sore! Absolute rip-off paying a tenner for the worst burger I've ever had and cheap cook from frozen chips that I never even touched. Definitely won't be going back and would definitely not...
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