Jamaica Blue — Restaurant in Scotland

Just disappointed and confused; that was how I felt having visited Jamaica Blue in Braehead this morning.

I was on my way to Cafe Nero when I spotted this place and thought I would give it a try. I really wish I hadn't.

They had an impressive looking selection of cakes and pastries as well as a food menu offering a variety of dishes. Not being too hungry I opted for a Flat White, Almond Croissant and a glass of tap water.

The 1st alarm bell should have been being asked if I wanted a large or regular Flat White. In my experience, the Flat White comes in one size - slightly smaller than a regular coffee. It should be a double espresso, topped with hot milk.

I was invited to take a table number to sit and wait for my coffee/croissant. The croissant arrived on a plate with a ramekin of whipped cream and a knife & fork. This should have been the 2nd alarm bell - an Almond Croissant should need no accompaniment. I picked it up, looking forward to biting into a flaky, delicious Almond Croissant only to discover it was roasting hot. Who the F* heats an Almond Croissant?? The pastry was warm and moist, yet stiff to cut. The Almond paste filling was way too hot and destroyed by being heated up. The entire thing a horrific mess instead of what I was expecting.

I never asked for, or expected it to be warm. I should have sent it back, but by the time I realised what they had done I had already touched it and felt it was too late to return.

When it arrived, the "Flat White" was more like a Latte. Large in an oversized tea cup with tons of overly hot milk and the thinnest layer of crema/foam on top. If I am brutally honest it wasn't even that nice.

The concept of a Flat White is a simple thing; double espresso, hot milk in a small serving, ideally at a drinkable temperature. What I was served was essentialy a Latte with milk so hot it not only burned my mouth but was hot enough to burn the coffee beans and leave a slightly unpleasant taste.

It shouldn't be hard to serve up a decent coffee and cake, but somehow Jamaica Blue managed to balls it up. They have no idea what a Flat White is, no idea what temperature coffee should be served at (I obhorr this fascination with nuclear temperature coffee), and managed to totally destroy what should be a deliciously simple staple of any coffee shop - the Almond Croissant. It does not need heating, or whipped cream. It needs served fresh and crisp and flaky as it was made to be. Not bastardised in an oven/microwave in some desparte attempt to be trendy.

Don't waste your time or money. Go to Cafe Nero, or Starbucks or even Costa and get something which hasn't been overly complicated.

I didn't even finish my coffee and barley managed to finish the excuse for a Croissant.

Don't bother wasting your time or money, you will be...

I never write a review but had to for this one I came in got a seat ordered my food and food came in reasonable time. I had ordered big breakfast and 2 sausage roll and a bottle of diet irnbru the server wearing a red shirt and had her hair in a red bandana with her hair down served she brought over my all day breakfast and one sausage roll I said to her I have ordered 2 sausage rolls and she said to me I only have two hands which I found extremely Rude to say that to a customer when she came back with my second plate with sausage roll on it I said to her that was very rude of you saying u only have two hands. And she said it was a joke her facial expression and body language didn’t seem like a joke.

I asked to speak with the manager she basically apologised to me for the staff and said she would go and check on the staff is the staff member is ok excuse me a minute what about the customer who’s just paid £19.30 for a meal and gets cheek from your staff. The manager actually spoke to the staff before even approaching me as the manger turned around and said to me that it was just a joke. Before I even mentioned it to her. I asked for butter for my toast and never got it.

Youz need to train your staff to have manner and how to treat customers

Won’t be visiting here again. Staff so disrespectful. Didn’t even come to apologise

There were other customers as it was busy 1 customers had to ask twice for butter before she got it.

Another customer ordered 2 teas and was charged for 2 tea and a coffee she never got a recipet they served her the coffee and two tea then the customer took it up to the till and they refunded her in cash.

Just check ur receipts if uz ever go...

I’m not much to write reviews unless the place I’ve visited leaves a big impression and unfortunately Jamaican Blue left a sour one at that. I visited the cafe just when it opened with my mother and at that time it was a wonderful experience, the food was a bit pricey but it was worth the money thanks to the great hospitality and food. Though this time I had just visited to treat my dad for a birthday breakfast and upon entering the door, was greeted with an unfriendly, unmotivated staff member. We didn’t let this affect us just yet and we said we were going to be siting in, there were only a couple of other customers in the cafe (around 2 other tables) so it wasn’t busy. We’re a group of 5 people and he had explained that there was no table available for us. We were more than happy to sit at a table of four and bring a chair over but this apparently was too much of an issue for them and continued to be of no help or show and friendliness towards the problem. When we sat on our table and brought a chair over, he angrily walked over and told us we can’t be sitting there and proceeded to walk over to the very back table of the cafe and shoved empty boxes and cleaning products that were on the table onto the floor, very roughly. We asked him if he was in a bad mood and sarcastically remarked that he was not, ready to start an argument. At this point we didn’t feel welcome enough to stay to eat as he was very aggressive in his actions. It’s such a shame that one unfriendly staff can change your experience of the restaurant. Very...