My friend got beaten up in the toilets here last night. A friend took her home as she was hysterical and as soon as I found out I came and asked for a manager (15 minutes after incident?) While it happened, another of our friends called over a bouncer and they came over but my friend was rushed out as she was crying and in pain and in no state to talk to anyone. When I spoke to manager, he said there was nothing he could do unless she was here to identify the assaulter. So we came back not even half an hour after the incident occurred , but because she could not see her in the bar, we were told to come back the next day to look at CCTV. We did this (my friend now sporting bruises on her face) and were told that we should have dealt with it last night and there was nothing they could do as the CCTV wouldnât identify her. However, bouncers as well as a bar staff member admitted to seeing her but somehow they couldnât identify her? We understand this is a tricky situation, honestly didnât think theyâd be able to do much, but we were treated awfully and the managers were rude and condescending and didnât apologise once and contradicted themselves in their advice to us last night and this morning. They even accused my friend of fighting back which she was in state to do as it wasnât a fight, it was 4 people punching her. The manager explained that they had a zero tolerance policy in the same sentence as saying they wouldnât do anything about it. This is meant to be a zero tolerance and safe space for people to go and instead my friend was the victim of a hate crime that a gay bar has let slide. Wouldnât...
   Read moreLove, love, LOVE this place. It's a real gem and so are the staff. I come here regularly, and it's my go to place for a guaranteed great night. I'm really quite a shy and introverted person, but when I'm in Kandy, there's such a sense of freedom and there is absolutely no judgement.
They have something for everyone in here, and are so welcoming. Pints are always ice cold and fresh too.
Want to give a special shout out to the barman Sean. He is honestly the definition of customer service. He's friendly, always serves with a smile and puts up with my annoying, drunken shenanigans, haha. He's a true asset to the team and he makes visiting Kandy a great experience. He also works hard too and is my favourite barman in any establishment I've visited. He's just the best, and I hope he's appreciated, because...
   Read moreHaving visited this bar on many occasions over the years and loved it I feel I need to answer the 3 recent comments from the above neighbour and his friends. This bar is the cleanest bar you will find in Dundee and the staff lead by Paul and David are amazing. For a great lazy day and lively night you are in for a treat in this establishment. I donât understand why idiots move into premises in the City Centre (especially above a bar on the Main Street) if they want peace and quiet and no distractions. I recommend everyone visits this amazing establishment and see for yourselves the great atmosphere and fun, friendly staff and customers rather than listening to a disgruntled neighbour. Keep up the great work Paul,...
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