S Luca of Musselburgh — Restaurant in Scotland

Positive points-

Gorgeous ice cream, came on the bus from Dalkeith. Worth the 40 minute journey. I see a lot of people feel the same, as there was a queue and people being dropped off by taxi’s for it. The queue went quickly and there was flavours aplenty, including a very interesting black ice cream (unfortunately I couldn’t try it as it may have had activated charcoal which I can’t have with my medication.)

It’s £5 for 3 large scoops, which sounds expensive at first but works out cheaper than other places I’ve been to (Equis and icandy Livingston) as the portions are bigger. Not sure if they do soft serve (mr whippy) but they have a chocolate counter. They also have a cafe but I never saw it so I assume it either has a different entrance or you have to scoot round the counter.

There is also a counter selling luxury chocolates.

The staff are patient and happy to confirm on the phone when they are open.

Luca’s is also dog friendly. We didn’t take our dog in purely as it was busy at the takeaway area and our dog is notoriously greedy!

-Negative points-

not much room for queuing, if you were disabled and in a wheelchair you would really struggle and likely have to send someone in for you. No ramp either.

limited menu during winter/cooler weather. We went in march and there wasn’t many flavours on offer. Also, in regards to flavours, some of the ones we saw in march weren’t available yesterday (July) so bear this in mind if you’re looking forward to a particular kind. If you ring up though I’m sure they will be happy to let you know if they have what you’re looking for.

The different flavours and allergens are not displayed clearly enough. I fancied the black ice cream and it was my partner who told me it would likely contain activated charcoal. Some of the flavours have ingredients listed online, but there is a limited amount that do and lots of today’s flavours were not on the website, along with a couple that were displayed online but they didn’t have in store.

This shop is a bit of a trek from the beach, and while they have a small seating area, it’s beside the main road. It’s also right where the queues are. However there are plenty of benches around the grassy patch in front and we usually eat here and then walk to the beach.

Overall 4 stars from me

(In my photos, I got the rhubarb and custard (orange), strawberry (pink) and blueberry yoghurt (white with...

I normally would recommend S Luca's however it pains me to say that after tonight i will not be going back. Decided to have a treat and dine in the cafe for a change as its been a long time, now 5 stars go to how clean and well decorated the place is but sadly its all down hill from that point. Was seated at a table by the glass window (normally not an issue) however the glare made it impossible to look at the menu or even have eye contact when talking to my family member across from me.....wanted to move to a slightly darker area and was very abruptly told no!! Grant you 2 people at a larger table seems unfair so i could see the point but it was the attitude that came with it i had an issue with....anyway eventually we did manage to get a new table and we were happy. When it came to ordering food and drinks twice i had to go over the order specifically stating for my club i did not want bacon or lettuce as i cant digest it properly and have an issue with choking. Sadly that was not considered and when my order came i had to pick through it all meaning half my plate was full of wasted food, the sweet potato fries were cold making it inedible, the coke float was tasteless and very gassy....my uncles baked potato was also tasteless and in parts under cooked. For the money i spent even after complaining about this i feel ripped off, the staff sadly either dont care or they are not trained well as i observed several people and families complaining ( one being a group of mums where one childs dinner did not arrive despite ordering with everyone else ) another who had food that was not correct or hot....I dont know if its under new management, if there are new cooks in the kitchen or if its something else but at a time where people are finding the cost of things a struggle but still choose to support this local business its disgraceful to treat customers like this. Poor quality food thats also expensive, shoddy staff ( all bar a few lovely young ladies ) will not...

Luca’s has always been overpriced and overrated, but the service I was given with my family while there today is the reason for a one-star review.

The person serving- female, shortish dark hair- is one of the rudest people I’ve ever been served by in this country. She was barking at us from the moment we were being served, seemed to have an issue with the fact there were seven of us getting served in the first place- four of whom were children- and took a minute or two (no more) to decide what we wanted.

She then barked a bizarre question over and over at me when my 9 year old ordered a sorbet; I didn’t understand what she was asking, nor why, it turned out to be “allergies or preference” (which is isn’t even a question phrased in that way), I asked her to explain what she was asking me and if they had the flavour as an ice cream (they didn’t) and she got worse- a bizarre thing to ask one person when no-one else in our group, nor any others being served at the same time, were asked the same.

It doesn’t take a rocket scientist to work out that there should be a menu displayed outside if they want young children to make their mind up about ice cream flavours before the are in the shop- but to be honest, I recommend you just avoid it- it really doesn’t deserve the reputation it has, and it is massively overpriced for both the quality and the quantity. Another Edinburgh institution that has gone very far downhill as we have millennials in charge of...