I ordered a latte and asked for one thing; for them to add the sweetener. They then told me I could add it myself. What happens when you take a sweetener and drop it on the top of the foam on top of a latte?
Does it go into the coffee where it can be stirred?
No, it sits on the foam.
They were so confused that they just passed around the sweetener packets between themselves and then handed us the unsweetened lattes and pointed to the sweetener along the wall. So I just got another empty cup, added my sweetener, and then poured it back and forth and voila, a sweet latte.
I just don't understand the lack of common sense here. Had they just added the sweetener to the cups 1st it would have automatically mixed as they added the ingredients and been fine, instead it was a big production and they all got confused, and I had to use an extra cup as a mixing cup thus adding to the landfill.
Curse these young kids who lack common sense a thousand times for making the world my son partially inherits more polluted because they don't understand that you cannot add sweetener on the top of the foam and expect it to flavor the drink.
They probably would also hand me a pad of ice cold rock hard butter to go on a soft pastry, thus increasing the probability I would cause irreparable damage to a flaky croissant. Let's help teach today's youth some common sense. I'll start a YouTube channel call "inherit the world with common sense" and teach them all the little things they seem to lack. I hope this comes across in a funny way with a common sense lesson to be...
Read moreThe menu for food is burger or nothing. It's a sort of build your own burger - choose the meat, then add extras. The extras include things like tomato £1, lettuce £1, gherkins, sauces etc - very expensive in my opinion. Not even bacon or cheese.
We therefore assumed you had to choose and pay for your side so ordered fries. When they brought the food out, the burger came with fries already and then they brought out the extras we had unwittingly ordered. To their credit, they instantly took the extra fries away and we didn't have to pay for them. But it needs to be made clearer on the menu. The waiter did at least tell the table next to ours that the burger came with fries when they also ordered them from the list of sides.
I had the chicken burger which was ok, my friend's hamburger was very pathetic looking. It's also served to you with the burger wrapped in tin foil. This is either a monumental waste of resources for a reason I can't fathom, or more likely, they're cooked in advance and kept warm until ordered in foil. It did make the bun somewhat soggy. The fries were nice but mine had an insane amount of salt on them (see photo of all the salt left at the end) to the point that I was having to shake each one or scrape it on the dish before I ate it. However, it's only fair to say my friend's fries were salty but not as bad. We also had a side of onion rings which were nothing to write home about - I've had much better in pubs at home.
Service is automatically added to the bill which I don't like. The staff however were very...
Read moreWe had a really disappointing experience at the granary tonight. The food was basic but extremely overpriced and the service took forever and wasn’t good. It took about 10-15 minutes from being sat until anyone came to introduce themselves or ask for our order. Our waitress passed by multiple times giving out checks to other tables and cleaning up tables, but refused to make eye contact until she was finally ready to greet us. A simple “so sorry for the wait, I’ll be with you as soon as I can” would have made a huge difference for us. It seems like the staff were pretty swamped or just off their game tonight because I watched at least 3 other tables sat at the same time and after us receive similar treatment, with one table who ordered at the same time receiving their food at least 10 minutes after us. We were never checked on to see if we liked the food or if we wanted something else and I had to flag down a different server to bring us the check.
The food was also really basic for the inflated prices. The pasta I had tasted like a pasta I could easily make at home and my partners pie included “seasonal vegetables” that were nothing more than thawed from frozen basic cauliflower and broccoli. The cocktails were just ok.
I do have to say, the host who sat us was incredibly kind and he was the only bright spot in our evening!
And then to be asked to pay a 10% service charge on frankly bad service was frustrating.
Overall, I would recommend you spend your money...
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