Village Curry House — Restaurant in Scotland

in reply to sanah above - I was there ata the new Village on the same day as you -

you did not have to wait 45 mins for your table because I was watching you from my table all the tables in that section were already set-up with tablecloths, cutlery, napkins and glasses if you were waiting for your food for 1.5 hour then what were you eating during that time? I had a good view of your tables from my seat all the guest went home hungry ??? how much food do you and your guests need to eat before they stop being hungry? starters, main course and dessert and you are still hungry? you should have ordered more food instead of trying to save money!!!! how is this a Village fault and how is it worth complaining about??? with the amount of food you ordered, why did you need a burger and chips? are you sure you paid £8.85 for it? when you go as a big party (from personal experience) then each item is not detailed individually on the bill so did the bill say burger and chips £8.85? if the chips were burnt then why did you not complain at the point of receiving them? when it was time to pay the bill you and your guests were complaining very loudly so why did you eat the burnt chips? the waiters were not rude as if you noticed, the restaurant was very very busy that night and there were other customers to serve also not just your party the tables were already set with napkins so how many napkins do you need? you gave such a bad review because there was a lack of napkins? if there was a hair in the food before you went there then why did you bring your party? I would never go somewhere with so many people if a friend had already warned me away. also, I have never found a hair in my food there and the same is for anyone I know who has gone to the Village so are you sure it came with the food or did it fall from your friend's head?

I don't normally write reviews about places I go to but I have been going to the Village for years and I was quite upset and disgusted to read your review especially as I was there that night. I enjoyed my dinner. It was very good, very authentic and tasty. I enjoyed the company of my lovely wife and friends. The service and setting was wonderful - I much prefer the new Village.

But - the atmosphere was terrible, not because of the staff, management or location but because of your party and the noise they were making. If you invite people to a party and they bring children then you should exercise some control over them. It is not the staff who should have the duty to tell you and if they do then that does not translate as rudeness in my book.

I give this place 5 stars because their only mistake was allowing your party to come inside but they were not to know you would have a full meal and still leave such comments as this. Really it is uncalled for.

I recommend people to try this place...

Went for a meal this evening as we live nearby and have always wanted to try.

Service was quite awful. As soon as we entered the restaurant the waitress or manager shouted at us from her desk asking if we were looking for a table.. I asked if we should come to her instead of shouting from the door but she continued to converse with us shouting from a distance. Very strange.

Another waitress took us over to our table but initially sat us at a table that hadn’t been cleaned or set yet, we hesitated and ANOTHER waitress came over and told us to sit at the next table that was already set. Why we weren’t sat here first I have no idea. The restaurant was hardly busy.

We ordered drinks and food, drinks took a while to arrive and we had to ask for water twice. Water arrived and there was a small spider in my glass…. yuck. I noticed it while drinking and got the attention of a waiter who simply replied “Ok, do you want new water?” ….. I mean? Really?!

Food was good and came quickly. Nothing amazing but nothing terrible either.

Waitress that cleared our plates asked if she could “have our plates” expecting us to hand them all to her. The staff also dropped cutlery on someone in our party twice.

Staff could really do with some training, or maybe being paid better so that they might out in a little more effort!

Will definitely opt for takeaway next time as the food was...

I ordered food today at 9.20pm, food did not arrive till 11.20pm

I rang village curry house three times, only to be told food will arrive any second, then in the next phone call, three minutes, in my final call to them (where now 45 minutes had passed, and we had been fasting all day) clearly annoyed at not getting food at the right time, I told them I don't want the food, and to cancel it. 15 minutes later, the delivery driver buzzes my door, (in the process waking up my baby) and casually tells me he was late because the road was closed. Which road?

I ordered a Ben and Jerry's chocolate fudge ice-cream. What did I receive? Some sort of melted caramel ice cream in a takeaway tub, scooped in!!! To make matters worse the food is cold and tiny portions. I paid £10.95 for a tandoori lamb MAIN. What I received was tandoori lamb with 5 small tikkas.

I am really disgusted and disappointed with the lack of care for customers. In the past food has been late, but I ignored it as the food is good. Today has taken the mick! Horrible food. Horrible service. The person on the phone lacks manners.

And to think I keep going back. Not any more.

Who gives BEN AND JERRY'S ICE CREAM IN A TAKEAWAY TUB???? IT ISN'T EVEN BEN AND JERRY'S.

I AM FUMING. Fasting all day, then to have horrible food and what I was looking forward to most,...