Pud Dessert Co — Restaurant in Sefton

I'm leaving 5 stars just because I don't wish bad to anyone's business and I think everyone needs more help and less negativity in the current climate, especially that i am the first reviewer so don't want to put just 1 star, but I genuinely think that your business will not last long if our experience first time at your caffe reflects everyone else's. I really hope that it was just a one off and you only had a bad day or just bad 30 minutes, but we won't be back, not to even to give a second chance. We would rather drive further out to another similar caffe in Birkdale although we live round the corner from your caffe. Very back handed service, took our order first time, then 15 minutes later it appeared that all 3 girls forgot to do our order saying they thought its been done, then took out order for the second time, writing it down again and literally 5 minutes later (I think the owner) asked us to confirm the order again. I said to my girlfriend it's very awkward, but let's hope their waffles will change our experience to better, but that was another disappointment. The waffles weren't bad, but I think it was rushed through in the end and I think I could have done it better myself. I would suggest you to pop down to Birkdale and see their waffles, how it's...

First time pancakes were decent and I'd have given 4*. Tonight 2 of the 3 weren't cooked (didn't know until home) and one milkshake was wrong (accepted as already waited so long and got 6.35 gift card). Ordered at 8.20pm and not ready until after 9.45pm (when website says 20mins and email confirmation said 9.10pm). Lad on the phone was really understanding and polite...... and mistakes will happen, but I still wasn't happy getting the frying pan out at 10pm when it isn't...

Oh. My. God. We have ordered from Pud a few times, we still need to try loads from their menu but so far we've always had their AWESOME cookie dough. Presentation is fantastic, as you also eat with your eyes. Top products, always very fresh and surprisingly not heavy at all. Highly...