OK so the food was just that, OK
I've heard the hype and people kept telling me to try it since im quite a foodie but the hype might have made my experience found wanting really.
Don't get me wrong the burger was nice and cooked well but that's it, nothing special or memorable just a decent burger, ill try and elaborate....
If I was blindfolded and someone gave me a mcdonalds burger or a burger king one I'd know where they're from as the taste is unique or pizza hut vs papa John's etc I'd tell the difference but the burger I had which was a bacon cheese burger was just that normal I wouldn't tell if it was from five guys or the local takeaway if you get my drift.
Chips they was nice, a tad too much salt but potatoes used must have been good as they was pretty decent chips.
Drinks machine was generic and half options was available so enough choice I guess.
The "diner" was empty only me and my wife and 2 other people present and that made me think its not as "popular" as I was led to believe.
Service was great though, staff pleasent and friendly, very professional, place was clean as a whistle.
So yeah to summerise:
It was OK, I'm not going to lie, I've had better for less, nothing memorable and I wouldn't go out of my way for one but also I wouldn't avoid if friends was going for one, other than the diner having an American appearance, there's nothing unique about it as far as food is concerned, i wished id have tried the hot dogs just incase but was advised to get "the best burger" sadly it wasnt the best in my opinion by a long shot, prices arnt bad but can't see a burger costing over £10 worth it for me, staff are really good but hard to judge under pressure etc when demand isn't high and there's no one in (could have been a one...
Read moreLooking forward to the meal for weeks. Finally made the decision to go, albeit in a really busy time at Xmas. Staff very friendly and helpful, however...Sat in uncleaned booth, last persons fries everywhere, but from reviews we still thought okay as from what we had seen on website of the food wanted to try it. 2 adults cheeseburgers and a family bowl fries and the kids had a cheese hotdog and a cheeseburger. 3 cokes and a Reese milkshake. £58.00 in total. (2 adults & 2 kids under 7) I am sorry to report but only my youngest ate the whole burger. I left majority of mine which usually I give to my husband and he declined. The hot dog had one bite out of by my 7yrold and it was a no go. I tried. Very bratwurst style which was okay but I only took one bite and usually my husband hoovers up leftovers but on this occasion declined. I love salt on my fries ( who doesn't) however far too much to the point where after a few, too much - chugging water later. (Tried to cover with ketchup didn't help) milkshake I was so looking forward too...almost 6 pound itself...left very disappointed and did not taste like Reese at all. As I said at the beginning, I thought staff were lovely (thus the 2 stars) but in all fairness will never go back...
Read moreI went to Five guys last week. I tried Veggies Sandwich with cheese was good last time.
Today when I was ordered the same veggies sandwich with cheese was so bad they don't add all the veggies. Very less onion and lettuce they put lots of mashroom. They give my single order after so many orders I need to call them and ask for my order. I was waiting so long for No reason. It was not so busy because it's already 9.30PM. hardly 10 people are in the restaurant. The Staff is very slow they talk a lot with themselves all the time. I don't think so they care about customer because of their brand. I don't feel any professionalism personally. I understand if they are busy and making mistake but even they are free they don't care. Or else they are not trained. If i am paying more to your company compare to MacDonald. We expect that much service from Five guys. I am really disappointed today. MacDonald is much better than you in service they are professional atleast same form...
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