IKEA Restaurant — Restaurant in Sheffield

We went for lunch early, so it wasn’t too busy. The young lady serving had poor social skills, no smile or effort to be friendly or helpful. She literally threw the food onto each plate, the greens served were kept in water, which she made little effort to strain- hence my plate was swimming in water. I pointed it out to her. Instead of starting again she tilted the plate up & let some water drain off, before slopping gravy on top.( as she did with others too) Presentation poor, finesse- none evident, Customer satisfaction-poor!

The lady on checkout was however very different, pleasant, helpful & efficient.

Some of the bench seats were very worn & past their best. Not ideal in a furniture shop.

In summary- Ikea is no frills, but you can normally know what you are getting. Simple food, reasonably priced & a welcome break from shopping. Sheffield however really...

While the individual staff was lovely, she was stuck with a long queue on her own. Meanwhile the other queue just on the right, had two staff working and went quickly. I stood in line for 48 minutes to order 12 meatballs. Someone who noticed the queue was split into two lines smartly jumped to the other side and got served much earlier, as I'd already been stood 20 minutes.

Surely the staff noticed this and the extra third staff could jump over to the other side?? Maybe every two customers or so? They were out of mash but thats not a problem, except it was mentioned at the counter, after the 48 minute wait. Imagine if they were out of something like meatballs.

Food was really nice but not worth...

Maybe we went on a bad day. After binning the hot dogs downstairs, they looked disgusting and l just couldn't even try it, we went into the restaurant for the meatballs. When we got to the till, the only two available cups were severely chipped and unusable. The woman at the till bless her, went off to find some and eventually came back with a full tray of clean ones. Surely she should not have had to do this ? The place was nowhere near full. Anyway, by the time we got our hot drinks and sat down, our mediocre meatballs mash and peas was cold. It is cheap, it is largely cheerful, but now I will only go there for a hot drink and a sweet treat...