Indian Bayleaves — Restaurant in Sheffield

We arrived at the restaurant and were stunned by the lack of atmosphere for a Saturday evening, possibly caused by there being no one else in there. Later on a couple of tables were filled which made it feel less awkward.

Things seemed to be going well when we got our drinks and pickle trays, no hitches. Then when we ordered our mains, again, things seemed to be going well.

After a fair amount of waiting, we were glad to finally see the kitchen door swing open and hear that sizzling sound often associated with a hot tandoori mixed grill, of which we’d ordered 4 and also a Vegetable Bhuna.

Out came the naans, out came a tandoori mixed grill and out came the Bhuna.

The two that had their meals started tucking in, while the rest of us were nibbling on our naans in anticipation of our meals.

We started to get a bit restless after a good 10 mins had passed and still no sign of the other 3 meals. We waited patiently as we could see it was a small place and being Saturday they may be busy with their online orders.

It wasn’t until the waiter came and asked us how our meal was that we realised something had gone a rye.

The waiter did not realise we had no food to eat and made a sharp turn into the kitchen. Moments later he reappeared with the chef who informed us that he only had enough ingredients to make “one or two” mixed grill, we asked which it was ... one or two? You know because we had three missing ones.

So there we were, two meals down and we were now ordering our main meals again. One of the replacement dishes came out almost instantly. So we sat and watched them eat that, then the mixed grill came out (I had won the coin toss to have that) so everyone watched me eat that. Then the final meal came out and we sat and watched our friend eat that.

It was good in a way that we finally got the chance to individually watch our friends eat their meals and really take it all in, as an experience. However, I would have preferred if we all ate at the same time.

We thought we were at least onto a winner as surely we would get a discount from the bill for such a shambles. However, no discount when the bill came.

We approached the staff to request one, of which the manager would only agree to a £5 discount from the £127 bill.

Felt sorry for the staff working there as it looked as though the restaurant is out of its depth and this was just a normal night of calamities for them.

If it wasn’t for the company I was with then this would have...

So decided to order takeaway from here tonight firstly when we phoned the man answered and told us to phone back as they were busy (don’t answer phone then) anyway we did and I wish we never had! The food was absolutely vile tonight I normally love the food here and have been several times but after tonight I will never go back in or order again we spent nearly £50 here and normally when I see reviews saying the food was that bad it went in the bin I think yeah right but honestly tonight it was impossible to eat mine I had a steak that I asked for medium rare it was extremely well done with a few onions no peas or mushrooms like stated and more fat than a don’t know what I would have been embarrassed to send that meal out to anyone! The garlic nan was definitely not fresh! It was like trying to eat toast! We also ordered a pickle tray which consisted of 2 mango chutney and a mint yoghurt.. £3.50 for 3 sauces? Also after spending nearly £50 you would expect at least a free popadom not even that! When i tell you it’s the worse meal I’ve had in ages it...

It absolutely pains me to be putting this review but we'll never set foot through door again, or order a take away. We've never ever had an issue with the food, always been amazing but the service was terrible. Over the years we've been going service can only be described as a bipolar roller coaster. It's a 50/50 chance whether you're going to be welcomed with a talkative, happy, chirpy kind of service or complete ignorance and made to feel like you're asking too much when only asking for a child's high chair, which his response was dead straight "no". Now we've used the high chair before so I'm not sure whether there was an issue and it broke to the point it needed throwing but it's always been available in the past, although it was broken the anyway. Since covid whenever we've been in we've noticed a completely lack of waiters, it's always just the one guy. One time it took 2.5 hours for our meals to come. Like I've said, it's just a massive lucky dip on what kind of service you're going to get and unfortunately the bad has now become so bad we'll...