Me and my family had recently gone to The Ball for the first time and from our perspective it was quite disappointing. Our visit had originally started of great. The ambience was amazing, the music set the mood and ordering our drinks served little to no problem. Everything had been going smoothly until it came to the wait for our food. The time we had ordered was around half past 12, and the pub was fairly empty so we assumed that the food would come quickly. The first 15 minutes past and there had been no sign of food, yet we sat through the wait regardless. About 20 minutes the only starter we ordered had finally come and we were already skeptical of when the mains would arrive. Long story short, the mains had taken over 30 more minutes to arrive. The dissapointing part of the whole experience was, firstly, when the wait for our mains had taken so long that we had to take further action and question when our food would come. In response to our query, we were met with the rude toned excuse of if we did want our mains we had to make them aware we were ready. We had not been told this information and this made us feel more grumpy about the whole experience; bearing in mind it had been about a whole hour of waiting. Eventually we did get our food. It really wasn't worth the whole 1 hour, 15 minute wait and cost, especially when we had noticed that others had recieved their food before us, Diabolical!. Overall if you're looking for a Pub to have a drink alongside a nice ambience this is the may be the place for you, yet if you're looking for a place to have brunch I would NOT recommend. This experience for us was unfortunately terrible and we will not be...
Read moreI’ve just recovered from the flu this week and I simply didn’t want to cook. I am still on work leave. Anyway this week I went in to The Ball Inn for their vegetarian brunch and I wanted to pop in again. I eat at The Ball Inn whenever I can. The staff are so friendly and there is always a fantastic crowd.
Sadly through my own fault I didn’t make it in time for 12:30 which is the deadline for a brunch order. I had to place an order for something else. I got the menu and this kind lady told me that there is another vegetarian menu.
I had a look at it and chose the vegan pulled burger. I am glad I did!
It arrived a few minutes later and like the vegetarian meals I had that week it was cooked to perfection as the photo shows. Chef had clearly made those onion rings on site. They were not out of some freezer pack. These were made on site. The burger was divine. That bun again had been made on site. It was far too fresh to be bought from a supermarket.
Clearly the Ball is making its own bread on site. The onions were a delight to eat. They were as crisp as you can imagine. The burger looked just like the burger in the photo in the menu. It was plump, juicy and incredibly tasty. I am getting hungry again just typing this!
The chips were as crisp as you like. Clearly chef has got the potatoes, cut them in the kitchen and cooked them fresh. This was a meal that looked just as good as the photo in the menu but it tasted better!
So, was it worth the money? Absolutely. Would I go there again? Any day of the week. Would I recommend The Ball inn to anyone...
Read moreDisgusting rude mannered middle aged staff member she is. Dark haired and skinny. Only one bartender has ruined the ball experience as a semi regular I was disgusted when I was spoken to in a very rude abrupt passive aggressive manner. I simply asked her if what is inside a zombie and if she can make my zombie pitcher a bit stronger as everytime I've had a cocktail here it's tasted like juice. Before she made the drink she waffled on very aggressively and angrily about UK measures which is fair enough but her undertone and anger behind it wasn't necessary. She tutted her teeth and walked off in a tempered strop. She then came back and with the wrong pitcher/ drink. I did doubt the colour of the drink. I tasted it and it was a Pina colada so I confronted another bar staff about it and he kindly made me the right one. Her attitude was still stinking when I came back and didn't even apologize. She is rude and deserves a personality assessment as well as how to handle customer service in the correct manner. Being stressed isn't an excuse or choose a job you enjoy rather than being miserable in a job you hate and passing your anger onto customers isn't fair. I will never ever visit this pub again. You have...
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