Some places feed your hunger, but Uppercrust at Sheffield Train Station fed my faith in humanity.I was traveling alone after saying goodbye to my elderly father at the hospital, feeling lost and overwhelmed. When I approached the counter, I must have looked as broken as I felt. V.J. immediately sensed something was wrong and, without being intrusive, offered the kind of gentle presence that only truly compassionate people possess. While preparing my order, V.J. shared a few kind words that somehow felt like exactly what I needed to hear. They didn't pry or ask questions – they just created this bubble of warmth and understanding in the middle of a bustling, impersonal train station. The food was delicious, but what really sustained me was the reminder that strangers can be angels in disguise. V.J.'s empathy and the genuine care they showed a complete stranger restored my faith that good people still exist everywhere, even in the most unexpected moments.To V.J. and the wonderful team – you probably don't remember this interaction, but it changed my entire day.
Thank you for proving that sometimes the smallest acts of kindness create the biggest...
Read morePicked up a A Too Good To Go order from Upper Crust on Friday night. On the app pick up is from 6pm - 7pm. I collected my order at 6:55pm and was served by a lad who was wholly unfriendly and made it quite clear that he was angry that we came so late. When we approached the till showing him the app and saying we're here to pick up a TGTG order, he replied with "yeah and?" and then said "okay, swipe it then" referring to the app when we said again what we were there for. He then said to us "it's 7 minutes to 7, we close at 7, you're the last customer, we've been waiting for you" with a face that would be appropriate for looking at someone who had just pissed on his trainers. I would have felt more welcome as a clown at a funeral.
If you don't want people to come at a time you tell them to, then don't tell them to come...
Read moreI've been about 7 times now, every single time the service has been great. I wonder if they are just great at hiring or if they have some special method of training.
There are a couple staff that I can explicitly remember even after weeks of not being at the store! I only know the name of one them, Theo, he's in particularly good.
Would be nice to get the names of the other staff, they all seem great (don't use name tags though, just say "Hi, my name is X").
As for the food, it's alright. In terms of price, kind of expensive but with TGTG it's definitely competitive, especially with the dynamic price, but not the cheapest either.
Also, if you come often, the food options gets...
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