WOKHEi — Restaurant in Slough

Stopped in around 3pm. Never seen this concept, but similar to Subway except a noodle bar instead of sandwiches. 1.Order your base (noodles to rice) Add any of your favourite ingredients Order your sauce (loads to choose from) Basic Dish £3.85

After adding King Prawn £2.25 Green Beans 95p and Cashews £1.25 making my unique order £8.30. They asked if I'd like eat in, I chose to takeaway. Waited a short amount of time for them to freshly cook my order. In the box, in the bag and out the door. I got back to my car and opened up the box to get a quick mouthful and noticed a distinct lack of king prawns and cashews. I closed the box and walked back to the shop. I spoke to the guy who served me, who got the chef, he looked through the noodles in my box and found one prawn near the bottom. I asked if I had paid £2.25 for a single prawn. He nodded and to give him his dues he recooked the dish from scratch. Watched him throw prawns, cashews and mange tout (not green beans imo, that I'd ordered) So finally received a box of noodles worthy of an £8.30 price tag. If you offer King Prawns please can we have them and not just normal prawns especially at £2.25 a portion.

WOKHEi Trading Est, you did better second time round, just an inconvenience for me having to come in twice Can't imagine how I'd feel if I'd received the first dish...

Ok so we called their landline number immediately after placing a Just Eat order to ask if they had any other items that weren’t on the menu which we could pay for separately. The first person who picked up the phone couldn’t speak English so he handed the phone to another member of staff (female). This member of staff seemed to be unwilling to talk at all and kept being hostile and also saying she couldn’t hear me properly. When I suggested that my order be cancelled she heard that just fine and then said she would hand me over to her manager. During the handover I overheard her say ‘can you deal with this rude customer’. So she obviously heard enough to ascertain I was being rude (even thought I was not). On came the manager and hey presto he could hear me just fine so no problem with the phone at all. Manager apologised but I didn’t trust them to make my food after that shambles of interaction so I cancelled the order. If they sort out the attitude of their staff then maybe they’ll succeed as a...

Used to be good but since the girl left it's gone down the drain. The two guys working there with combined IQ of yellow, aren't helping. I've ordered the same thing 17 times in the last 18 months combined via UberEats, JustEat and their own app but this time the sauce didn't got in the order and ended up with freaking plain rice. Now, if you order in any of the apps appart from their own or in person, you'd have to select a sauce. But when called to question this they were quick to put the blame on the customer. All they had to do is confirm the order as it would've been an odd one. What if I ordered only onions? Probably they would've given me a bag. Speaking of onions, the fried onions were missing as well. As I live 5 miles away, going back was no option but calling didn't help either. I wouldn't recommend it anymore. Or if you like to live on the edge, try them out. Surprise is...