Belgium And Blues — Restaurant in Southampton

Edit: I am unsure of how Steve has come to the conclusion he has written below, however it is full of inaccuracies and falsehoods. I did not refuse to take a drink to a temporary table, I had a drink with the rest of my party while waiting for the table. I did not demand that the other customers leave their table immediately. I offered to swap the table I was on currently with my party, so that the other customers would have a guaranteed space when their time on the table was up. They did not want to move yet, which is fine and entirely their choice, so we waited on our temporary table until our allocated time came around. When that time then came around, the occupants of the table had not vacated, and a member of your staff approached them for a few minutes, came away, and they had not vacated. I then approached your staff to see what was happening, where I was met with rudeness and dismissal. At no point did I shout at anyone, that is a complete fabrication and I’m upset that you’ve resorted to lying about what happened in order to defend your business. I do not know how you’ve come to that conclusion, whether a member of staff or customer has relayed to you incorrect information, but it is completely untrue. Review any CCTV you have and you will come to the same conclusion.

The manager of the establishment made me feel belittled and was rude, so yes, I took our custom elsewhere. It’s a shame to see a business make up such statements, the professionalism of your business is certainly reflected in your reply. I would have taken this as an opportunity to reflect, even if you had felt and thought that you had done nothing wrong, but that appears to not be the case. We clearly have two different versions of events. I stand by the review and would advise against visiting this...

An easily missed gem on the main street through Southampton City centre. At street level it may not seem that appealing but once you go through the doors and down the steps you can really appreciate its charm. A cosy low ceiling with a mix of snugs, booths and high top seating around and opposite a welcoming and well stocked bar. Of course as the name suggests, there's a plentiful choice of beers, ales, lagers and ciders as well as spirits etc. We enjoyed a roast each. The food was rich and flavoursome and both the pork and brisket were superb. On the side we had cauliflower cheese and extra gravy was available by request. The music really set the scene, popular rock classics, as did the lighting and general decor. Through the week there are themed evenings....e.g live blues on a Thursday. The service was a little slow at first and could be a bit more engaging. But it was still good. Toilets were OK. Generally though... its a great place. Would be good for groups. We'll be...

Utterly miserable barman. I'll spend my money elsewhere. A few friends and I visited Belgium and Blues on Saturday lunchtime just after opening time ahead of attending the Oktoberfest. There was no "Hello" from the guy who opened up, just a "You need to take that hat off before I'm letting you in." And he remarked on friend's top saying "I won't be letting you in after you've finished over there either. I'll recognise you from that top you're wearing...." We spent spent £41 on 6 drinks but got barely a thank you. We only stayed for 30 minutes and I made a point of saying thanks and goodbye to Mr Happy behind the bar and got zero response. I totally understand that hospitality isn't always an easy job, but dear God.... at least try to make your customers feel a little welcome and not like we're something you've accidentally stepped on. Great news though as there are plenty of brilliant bars with amazing craft beer in and around town. I'll be sure to give Belgium and Misery...