A friend and I had booked a table for 1730 this evening. Due to some particularly heavy traffic (I live in the Totton area) I arrived 27 minutes late.
The person who I was going to eat with had a phonecall 10 minutes prior to me arriving (after a considerable taxi fair to reach your establishment).
I arrived and explained the situation 27 minutes after our booking time, only to be rudely told by barstaff that its not his problem and there was nothing he could do. He then implied I lacked common courtesy by not contacting, and that it was the general practice to give tables up after a certain time period. We were not aware of this.
So I was significantly annoyed by this point, due to the significant trip and the nonchalant attitude of the staff. And I believe justifiably.
When asked if there was a possibility of getting another table, I was told "not with that attitude" and that I "bowled in with an attitude problem, and I won't give you a table".
This is quite a disappointing and humiliating...
Read moreSome of the staff are extremely rude and unwelcoming, on New Year’s Eve I was stood at the bar for 10 minutes waiting to get a drink when the scruffy long haired bar tender in his appeared to be mid 30s skimmed past me to serve 4 other people then when eventually getting to myself who he had been avoiding decided to ask me if “ I even had a ticket “ while giving me a dirty look, yes I had a ticket but I did not see him ask a single other person that question, in other words unless your a scrawny middle aged hipster the bar staff will look at you like your not good enough to be in their pretentious little bar on the mutant mile of all places, I guess if you don’t like good service feeling welcome and happen to think your better then everyone around you even if your evidently 30 year old beta male and dress like a teenager this is the place for you, I personally won’t spend another penny after the last experience, I will not pay the wages of rude...
Read moreI could write a long review about this place but instead I will just suggest that anyone reading this tries the cauliflower wings. I'm not a vegetarian and when presented with the option of meat or veg I will pick meat every, single, time. Now I had a friend over last week but he's carnivorously challenged but we wanted to get a takeaway and the wings were on a two for one so I sucked it up and bought some expecting the worst. However I was completely blown away! Those cauliflower wings are the best wings I've ever had, period. I was so impressed that I took the wife there a couple of days ago and again ordered the wings even though that time I was under no obligation to avoid the meaty alternative. Absolutely excellent both times. Maybe a tad over salted the second time though not enough to ruin it. Will definitely be going back in the future!...
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