Based off food itself I'd probably give it a 4 star.. food is okay and fast if you want something quick. Can tell it's a very popular place - constant queue flowing. Got 2 hotdogs which I think are £4.95 each. Can add as much salad etc as you want though.
The main reason for the 5 star is for customer service from one particular guy. There's an older gentleman who when we was there, past out menus etc as people go in. He was absolutely fantastic. Seems to be so on top of everything. From bringing over napkins without asking while we was eating, to setting up a table next to us for some mother's with babies then flying back down to hand out more menus and back down the other end helping someone else. I felt tired just watching how much energy he had! Seemed like nobody was left unattended with him! What a great guy. Not sure if Rotisserie read these comments but he definitely deserves...
Read moreJust eaten a the Rotisserie, as we have on previous occasions when visiting Trentham shopping village. The food (hot meat baps & chips) was pleasant enough. While we sat there eating, a guy behind the counter started cleaning a hotplate with a metal scourer where onions were cooking. He took a metal spatula/scraper utensil from the hotplate, and used it to scrape stubborn grease & grime from the side of the hotplate. A shortwhile later, he picked up the same utensil, and proceeded to use it turn the onions on the hotplate. This would not have been acceptable even if the utensil had been cleaned, but it most definitely had not, as there is no sink in that area. By this time we'd finished eating, otherwise I'd have returned the food, asked for a refund, and left. Needless to say, we will not be eating...
Read moreJuly 23 3 star ⭐️ for breakfast We went on a Sunday . It opens at 10 am . Very friendly staff. Breakfast not as good as other meals we have had here. Cheap sausage that are deep fried , cheap ketchup, bacon thin . Food very presentable but not the best quality. We paid £27 for two breakfasts and a coffee each . Prefer the lunchtime menu . Still worth a visit very friendly staff.
July 22 4star review Choice of different meats to have a meat bap. Cater for vegan and vegetarian. Food was lovely however , when there is a group which we were. By the time you have got your drinks the food is only lukewarm. They need a better system which is quicker or serve the drinks first . Yes would go back but not...
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