I'm a regular visitor to this cafe and often have a positive experience. However I felt compelled to share my husbands most recent experience when he visited with our 1yo for lunch - in short, he waited 45 minutes for anyone to take his order at which point his time was limited and our son was getting by on snacks. He visited the counter multiple times only to be told by staff they would 'be there in a minute' but then no one followed up. Both tables either side (who arrived around the same time) ordered and received their meals before staff approached my husband to say 'oh you've not received your food?' to which my husband replied his order had not even been taken despite several visits to the counter and flagging down of staff. The staff kept reiterating that they were 'very busy' which we appreciate, we're not unreasonable people, but the lack of communication between staff and attentiveness to all customers in this case was unacceptable. What's worse, my husband was seated directly across from the counter and thus in direct view of all staff. My husband did his best to be polite in his frustration when he complained, wary of his tone around our son and other customers, and was offered a free drink. As a gesture this was appreciated however he was not asked what he would like, and was given a white coffee which he doesn't drink. I appreciate perhaps my husband should have been more direct and insisted he ordered at the counter much earlier, but he could see and appreciate the staff were busy and had good faith he'd be attended to, like the tables around him. A very disappointing...
Read moreFood so good I went back two nights in a row.
Whilst the menu may be small and they only have three evenings a week that they're open, this was a great spot for an evening dinner with my partner. We had 6 small plates between us which was plenty of food. Portions are a good size and of good variety. Even 'simpler' dishes like the olives were excellent.
The Sausage Roll, Sea Bass, and Goats Cheese were the standout dishes, although it's difficult to not list them all.
It is a shame that we were one of two tables for the majority of our time, the other clearly being either friends of the owner, or the owner themselves. For a small venue it did suffer a little bit for a lack of energy that other diners would bring. The lady that served us was brilliant; she was very friendly, just the right amount of attentive, and created the best latte art I've seen in years, as well as a delicious cocktail. The only downside to the service was the staff member who was wearing a full tracksuit. I was surprised to find out he was staff when he asked how our food was. He seemed exceptionally unenthusiastic and spent much of his time vaping in the front entrance. Despite the other member of staff attending our table perfectly, it felt that he needed to ensure she was doing a good job by checking on us himself, twice.
This is a place that I intend to regularly come back to for the food and drink, perhaps not too often though as it will be easy to exhaust all of the options they have on the menu. Perfect for someone visiting the town or looking for...
Read moreHave been to Pokusevskis several times and the food is always good. I’ve previously had either the soups or the quiche and salad/s and although I’d say they’re a little more expensive than some other establishments, I’m always happy to pay it as the quality is there and the portion size is adequate.
I went yesterday and opted for the sandwich, which came with one salad for £12.00. I was told the sandwich was really big, however when it arrived, I was quite surprised at the size of the sandwich which was two smallish squares of focaccia and one breaded chicken thigh. It tasted OK, but absolutely not worth £12.00.
As I’ve said, the food is always good here, and this is not so much about the quality or taste but that small sandwich was not value for money at all.
I don’t come here often, so it’s more of a treat but if I want a sandwich I won’t be coming here again, there are other places in the vicinity where you’d get better value for money for the same price.
My recommendation to them is to beef up your portions, if you’re going to charge £12.00 for a sandwich, make it a proper sandwich, not the measly thing I received...
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