This place: Has the worst customer service The shop is empty yet food takes 45 mins to arrive a chicken burger meal They say very busy that they have online orders when there are no pickup drivers etc You place and order after 30 mins they come and tell you they’ve no sauce They offer you something else instead which initially you don’t want anyway They offer no sympathy or apology They never answer telephone
It is actually like children or very inexperienced people run this place.
One chef runs back and forth clueless with his hairnet on
One man says we don’t accept card payments and they have a card machine present for you to then laugh and say “ you mean to say sorry machine not working” which he then replies “yeh sorry that’s what I meant”
I have been here few times and always had a problem. When I say I been few times I always thought give benefit of doubt but yesterday was a joke!
There is always a problem here in this place the shop is empty yet they say we are busy. They say online when no drivers come to the shop. When we are there others also have issues when they are not given full orders.
These guys need to actually understand and how to run a business and have a team in place. The service and communication is very bad and with arrogance especially yesterday no apology or anything just says after 30 mins we have no dip sauce and you can have something else instead of you want.
All staff absolutely clueless and either on there mobile or arguing as we can hear because shop is empty like you can hear echoes yet he says we are very busy.
Never am I ever coming here again.
Please if management read this reach out to me if you want further detail.
Understand the importance of customer service and what it means.
Whoever reads this please just go Miamis, Philadelphia, wilmslow road or Floridas just don’t go hear if you want to wait ages and then end up not getting what you ordered or when you do get it which will be a guarantee of 25 minutes wait for burger meal. Miamis just to add yes long wait but you get what you ordered though. I just thought maybe MLk improve in all areas but...
Read morePrepare yourself for an epic tale of culinary delight! Let me paint a vivid picture of this extraordinary take-away haven. Nestled like a precious gem, this place unveils a world of flavors. Behold the Angus Halal burgers, crafted to perfection, each bite an explosion of deliciousness. But that's not all, for they adorn these masterpieces with a secret hit sauce that elevates them to unparalleled levels of juiciness.
As you enter, you're greeted by a team of warm-hearted staff, their smiles as inviting as the melodies of Maher Zain gently serenading your senses in the background. The ambiance is simply enchanting. Venture further, and you'll discover a treasure trove of seating options at the back, ready to accommodate you and your companions comfortably.
We embarked on a culinary adventure, savoring the Meat in the middle and the Dirty Burger. Prepare yourself for awe-inspiring flavors that will leave you utterly satisfied. And oh, the chips! Crispy and golden, they possess an irresistible quality. It's as if a sprinkle of sweet and salty spices that dance upon your taste buds, creating a harmonious symphony of flavors.
But hold on, there's more! We indulged in the mythical Lotus Milkshake. Only one was ordered, and though its price seemed lofty, it proved to be worth every single penny. Brace yourself, for this milkshake transcends the realm of ordinary beverages. Its creamy, dreamy concoction transports you to a realm of pure bliss, uncharted territories of delight. Indeed, it stands as the pinnacle of milkshake perfection. Dare I say, it shall forever reign as the best milkshake in existence!
If there is one piece of advice I may impart, it is this: Let the world know of their divine milkshakes! The heavens themselves should sing its praises, for it truly deserves the utmost recognition. I eagerly anticipate my return, my heart yearning to once again grace the hallowed grounds of this gastronomic paradise, especially when in proximity to the legendary Manchester...
Read moreSituated just outside of the city centre say hellllooooo to @mlkburgers.mcr
MLK specialises in smash burgers, chicken burgers, wings and Lahori street food. They also have a dessert menu.
We opted to try: Signature burger Classic Angus Buffalo wings
Everything is made to order and we waited around 20 mins for our food. These guys were busy with walk ins & deliveries so that was good. There is space inside to sit.
The food came piping hot and I've got to say they have to be some of the tastiest wings I've had. Crispy coating on the outside, proper buffalo style whilst moist on the inside. They definitely need to introduce a roulette of wings where we can have a couple of each together as this is something we would opt to get. And they actually have it (just been told) but we missed it 🙄. It's on the menu so definitely trying that next time.
The burgers were well made and put together. They weren't oily or over done with toppings and sauce. The ratio was spot on. The buns stayed intact. The signature contains Nashville chicken and Angus beef and was a combination which was really nice.
Parking is available to the back and outside the shop. Although there is a sign about parking it's mainly aimed at Match Days as it's close to Old Trafford.
If you've not been to MLK then it's one to add...
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