I got a zinger wrap from here and it was very poor. Little filling was tasteless and the bread crumbled away because it was old and stale. No more KFC for me.

It has been a long time since i posted this review. Recently my daughter has wanted kfc so we have used the drive through a number of times and it has been ok. I avoid the wraps. Today we decided to eat in and that didn't go well. Ordered and paid at the kiosk that did not give me a receipt. I went to the counter and they told me the order number. There were 2 items missing from our order. The missing drink i noticed and it was corrected. The other item was some dip so i returned to the counter. I had forgotten the name of the dip, not a conventional name. I explained this to the lady at the counter and she just kept asking, over and over, "so what do you want". She didn't make any effort to help by naming some dips or looking at my order. Just "so what do you want? So what do you want?" I ended up walking away but for the rest of the time we were there no effort was made to correct the order or fix the kiosk or turn it off to stop people using it. Very poor service and an unpleasant experience. Also i feel knowing a customer has paid for an item you haven't served is just plain theft and arrogant to boot.

EDIT I complained to KFC about our experience and much email communication took place. I was asked many questions about our visit and our order. Apparently the problem will be forwarded to the manager of this restaurant. The last email said I would receive a £7 voucher by SMS within the hour. I never got the voucher 🤣🤣🤣 the irony.

EDIT I did eventually get the voucher.

Just been here again. Pay for 8 hot wings and get 4. If you missed out on an education you too could work at kfc. Pathetic! 10 mile trip to get the order sorted. 🤬 Kinda ironic the guy said "so you ordered 8 and we gave you 2". There were four in the bag, i guess counting's not his thing.