Honest Burgers Cardiff — Restaurant in Wales

Walking in, we immediately felt welcomed and as if all the staff wanted to be there, which is such a rarity, and I think tells you everything you should need to know about the place. The music was top notch, plenty of karaoke-able bangers from the 70s all the way through to the last decade. Staff were so friendly, we sat at the bar and spent the entire meal chatting and socializing with the staff. Entire place was well lit, clean and decorated with all sorts of vintage and retro posters and adverts, album covers and tour posters.

Food quality was immaculate. Crockery, cutlery and glasses were spotless. And the food. Wow. Wow. Woooow. The food is some of the greatest, greasiest (and I mean that in the best way) comfort food I have ever had. I had the seasonal special, which was a truffle enhanced fried chicken sandwich, my partner had the tried and true Honest burger, that being a classic bacon cheeseburger. All tied together with rosemary salted fries, juicy buffalo wings, the crispiest onion rings I think I've ever seen and a delicious homemade Chipotle mayonnaise. Every single bite, from the mind-bending first chomp into the enormous burgers, to the little crispy bits left at the bottom of the bowl of onion rings, was drooling, no, drowning in love, passion, and most importantly, pure flavor. The drinks menu, while concise, has everything you need. A few local house beers thrown in with some household favourites, a generous list of ice cold sodas, as well as the usual spirits, wines and cocktails. I had the local beer, made just for Honest Burgers by Mad Dog brewery, and it was the perfect accompaniment. I cannot think of any reason, not to call it perfect

I feel like a broken record, awarding another 10/10 here. As above, we sat at the bar, and were very warmly welcomed by the friendly, helpful and chatty staff. At one point, we got into a conversation about hot sauce, and I complimented the sauce that they had available. I was then given 2 free bottles of the sauce to take home. This was above and beyond what I expect, I'm an autistic man, I don't expect anything from staff apart from taking our orders and bringing the food, I've worked in retail and know how draining dealing with customers can be. The way the staff were with us made this one of the most memorable experiences that I've ever had in a restaurant. I didn't even feel like I was sat in one, it felt like being at the home of your best friend, who happens to be a world class...

I here a few weeks ago with my partner who also left a review and I have been begging him to take me back!!

The atmosphere was a 10/10. This whole restaurant was an experience from the food to the music. The playlist they had on was incredible, the staff were very approachable and friendly which is refreshing. We sat at the bar which meant we could very easily talk to the staff, I asked how they prepare their food and the woman I spoke to said she would go ask the staff and she was back within a minute and told me in detail how they prepare the meat, which was very nice of her.

The food quality was 10/10. Every single bite that I had at this place was bursting with flavours! I had the onion rings and not only were they the biggest I've ever had, they were also the best. So crispy, every bite was an audible crunch! The main attraction; the burgers. I've had a few burgers but these burgers were absolutely incredible. One of, if not the best burger I've ever had!

The customer service was 10/10. If I could give a higher score, I would. Upon entering, I was immediately complimented on my outfit by one of the staff. We were told we could sit wherever we wanted which was nice and we were talking to them and making jokes the whole time, it felt like we were just hanging out with our friends, not sitting in a restaurant! We had a lovely time, the staff were very funny and just because of them, that's a good enough reason to return!

The Menu Quality was insane!! For sure a 10/10. Menu explores some very good options, including vegan and vegetarian. If you find something you can perfect and it always works, then keep at it. Simple doesn't mean bad. The menu was also set up in a way that was very easy to navigate and very descriptive.

The value!! A definite 10/10. You get exactly what you want, for the price you pay. Most places rip you off but this place is spot on for price. The bar staff...

I loved this restaurant, and we kept going back a couple of times a month despite the fact they got my wife's meal wrong 7/10 times, along with a slight decline in portion size, and effort from the staff to please. But they have introduced a service charge without warning to the bill, which effectively increased the priced by 10% for what was already an expensive burger. I know this can be removed upon request, but most people i know are uncomfortable doing this, and it just leaves you with a bitter feeling after a meal, bitter that you didn't challenge it and essentially had money nicked off you, and if you do challenge it, then embarrassed for making a point. either way it just ruins the experience. For this reason we have stopped eating here :(

"I AM SO ANNOYED! Every burger 🍔 in the world has now been ruined for me. I will never be able to eat at McDonald's ever again! All other burgers are now dead to me. One bite of the burger and I was in Nivana. I actually felt guilty for how much pleasure I had outside the context of marriage 😆 I actually had to prepare myself to take each bite so I could fully appreciate it! And when it was done, I was done. It wasn't because I was so stuffed I couldn't eat any more (although I was very full), but because my pallet was just done, it was so perfectly content.

The staff were extremely friendly and helpful, and very accommodating to my wife's dietary needs. Service was a little bit on the slow side but not awful, but then we were surprised by a discount at the end to apologise for it. Although the food more then made up for the wait, the gesture really made me leave feeling just blown away by the incredible dining experience! We will be...