Smash & Dough — Restaurant in Wales

I don’t generally leave reviews but I feel the need to warn others about the take away from Smash & Dough.

Firstly, the delivery was awful! We ordered via Just Eat and were given a delivery estimate of between 30mins - 1hr. The 1hr mark comes and goes so we look at the app to find the deliver window extended. The new estimated time again comes and goes with no update. After contacting Just Eat, Smash and Dough sent a text to say that delivery would now be around 8:30pm (1hr 45mins after ordered). Delivery was 8:45pm (2 hours after ordering) and there was no proactive communication.

Now to the food itself, whilst I have to give them props for it inexplicably arriving warm despite the 2 hour delay, it’s was completely tasteless and mushy. The smash burger and gravy dip tasted of nothing but were very greasy in texture and the only thing that seemed to have flavour (the donner meat) was as hard as a rock!

Safe to say we were very disappointed and will not be...

Visited Smash & Dough hoping for a delicious meal after seeing their Netflix Box Burgers. Unfortunately, the experience was underwhelming. The fries were just average, nothing to write home about. The red Doner Meat was passable, but the real disappointment lay in the Netflix Box Burgers. Contrary to the mouth-watering photos, the burgers had a thin patty and lacked flavor, leaving a lot to be desired. Costumer service was very good, the people inside were nice. However, If you're looking for a tasty burger, you might be better off heading...

Found this place on google by searching burgers Wrexham and I’m glad I did, turned up way early but the manager himself was happy to accommodate and recommend the food and I wasn’t disappointed the chap himself was really nice and kind and helpful and the food well the chicken smash burger is on another level it actually makes the beef burgers boring, highly recommend this burger I got the much box as I wanted to try a bit of everything and was sold with the red Donner meat which was also tasty deffo...