The Cricketers — Restaurant in Wales

I recently had the displeasure of visiting The Cricketers pub in Cardiff, and I must say, it was an extremely disappointing experience. From the moment I walked through the door, I was greeted by the obnoxious presence of the landlord, who seemed more interested in his own ego than in providing a pleasant atmosphere for customers.

To make matters worse, the beer served at this establishment was truly abysmal. I tried a few different options in hopes of finding something decent, but each one tasted flat, stale, and lacking any sort of flavor. The pub clearly has no standards when it comes to the quality of their beers, and it left me questioning their commitment to providing a positive drinking experience.

On top of the terrible beer, the overall ambiance of The Cricketers was lackluster. The decor looked tired and neglected, and it seemed as though no effort was made to create a warm and inviting atmosphere. It felt more like a run-down dive rather than a welcoming pub.

Furthermore, the service was slow and unprofessional. The staff appeared disinterested and provided minimal attention to customers. It's evident that the lack of enthusiasm and care shown by the landlord has trickled down to the rest of the staff, resulting in an overall lack of customer service.

Overall, I would strongly advise against visiting The Cricketers pub. With an obnoxious landlord who clearly prioritizes his own ego over customer satisfaction, coupled with the dismal quality of their beer, it was an experience that left me feeling disappointed and regretful. Save your time and money by seeking out other pubs in the area that actually value their customers and take pride in serving...

I would not recommend as the staff are rude and it seems to serve a local client base and visitors are subject to a lesser service and indeed a hostile reception. The food over priced and standard and i did eat there several times to determine if the staff attitude might improve and perhaps they may be less hostile overall, sadly each times worst than before once they learn you are not local. I also add beware anti climb paint or some sort of tar on outside benches as my top was destroyed with sloppy dirty benches. I would say check reviews and likely a majority from local people who receive a different service and i find this distasteful as equality should always be the ethos. They seem to have a primitive general view and approach to visitors who do not stem from Wales. I suppose for some a plus may be they allow pets in the restaurant as i noted locals brought along their dogs when drinking and dining. Once again you will see reviews are mostly local hotel owners or local guides so once again not an objective review as this is a small pocket community serving locals as they say for many many years so do not expect a friendly welcome if not a local, and they will charge you more and and make a nonsense excuse as out of season is more expensive, only to visitors though. I would avoid and look closer to town where restaurants are more progressive and some chains that do not have local closed...

I don’t usually write reviews but felt this needed to be said. We arrived at 15:20 and as we ordered drinks asked if they were still serving food, we were told yes they are and handed menus. After 5 minutes of deliberation we returned to the bar to order two sandwiches. We were then told that the kitchen is closed as the chef had gone on his break and food isn’t available. Quite frustrating that we weren’t told this would be the case five minutes ago when we arrived. We then noticed that the chef was sat outside in the smoking area , vaping, alongside us. He proceeded to do this, whilst chatting to the bar staff who was also outside vaping, for over an hour. The place was quiet, we were the only customers wanting to order food, they could have served us food then gone on break, it wasn’t as if they needed a break from the busy afternoon rush. We then tried to order again at the time they’d told us the break would be over. Only to be told the chef was still on his break… he shortly returned to the smokers area to continue. Such a nice pub but this was a shocking show of customer service and care for any customer at all! Will not...