Cleopatra Grill — Local services in Great Britain

Sorry guys you got it wrong tonight. Ordered from here a few weeks ago as heard how good you were, and it was amazing. Tonight, the food was soggy. Your fries which were lovely hot and crispy last time were luke warm, and exremely limp and soggy, as was the burger and garlic mushrooms.. Not impressed, won't be ordering again, I can get soggy luke warm food from numerous locations around the city at a cheaper price. Real shame! UPDATE: no not a fake review, I reposted as you had not even bothered to respond to my first review. So it seems you have not learned anything about customer service, your response should have been that you are sorry that i felt the food was not as good as it should have been. Clearly I am not fake as I also stated how amazing the food was when I ordered previously from you, so I was completely fair in my review, and I was certainly not offensive, which you have been in your response. I would have come back if you had replied in a better manner, now unfortauntely I will not be back, and neither will the people I recommended you to, learn some manners, and how to treat customers, you may get...

Absolute awful food, ordered only to be delayed by 3 hours Once the food came it was raw and disgusting I wouldn't even feed my dog 1 star is generous really wanted a 0 Called the owner and he started barking at me saying "he was right and customer was wrong" even tho my food was raw :S Seeing the reviews below the owner covers up his bad reviews with "im really tired of FAKES orders and FAKES reviews" lol Mate there honest opinions I have contacted the council and food hygiene. After doing my research the gentleman named FARIS who spoke to me rudely will be visited P.S tell your friends and family to stay away from this place, I've posted it on my social media so hopefully no one orders...

Staff in shop very rude! 1st visit ousted out of shop rudely saying "too busy cant serve you!" 2nd visit shop shut.. advertised as open.. member of staff around the back didnt know what time owner due or anything.... 3 time ordered online.. had call back from staff member... saying that even though advertised as buy 1 pizza get 1 free that they werent doing that anymore so do you want to cancel order..quite nastily.. i said no i would like to keep order.... I enquired how long for delivery and was told " when its ready! I have more orderers in front of yours! Food turned up... didnt advertise delivery fee... Food was ok. But OMG will never order again due to the way i was spoken...