The Priory Restaurant — Restaurant in Wales

Wish i could give a zero rating. Avoid at all cost! This place has a hygiene of 1 and deservedly so! Sticky chairs and tables, grubby floors and walls and the staff are clueless about the menu. This cafe/bar/grill/restaurant is suggested as a vegan friendly place on lots of vegan facebook pages. Supposed to have "vegan options" in truth there's one option for vegans(sweet potato curry and rice). We had 2 small kids with us who wouldn't want that but, if you listen to the vegan pages the chips are also vegan. I always check with the staff to see if they are. Firstly the three members of staff walked away and pretended to be busy(even though they were all talking to each other about their personal lives as I approached them). When one reluctantly came to the counter I enquired if the chips were infact vegan. They were unsure and had to ask the other members of staff if they were in fact vegan(all staff members should know these things as a standard part of their job roles). Eventually they said that the main fryer was contaminated with dairy and meat but..."what about the gluten free fryer"? The staff member asked another colleague....."no....that's had cheese in too" they announced. We then left and to be honest I was happy not to be eating there!

For the restaurant owner/manager I've nearly 30 years experience of working in catering and hospitality and I have never been to such a badly run and grubby looking place in my life. The staff aren't trained, knowledge of the full menu should be a standard requirement for all staff members. I wouldn't trust your one vegan option or the one gluten free option to not be cross contaminated by using the same utensils as you do for the rest of your menu. As for the cleanliness of your establishment I think the 1 hygiene rating was...

Could be better. My husband and I were looking forward to having dinner at The Priory tonight, but we hadn't reserved. When we arrived we were met by a lovely man downstairs who managed to find us a table even though he said they were fully booked. However on going upstairs we were hardly even acknowledged, never mind welcomed, I had to ask which table we were to sit at, as there were only two tables occupied! The waiter didn't seem very happy, I heard him say to some other guests, ' It's been one of those days!' There were specials advertised downstairs on chalk boards but not fully explained upstairs. I had seen Cardigan Bay mackerel advertised outside a few days ago but no mention of it in the restaurant or by the waiter, so I had to ask. Turns out it was available so we ordered one each. The meal was very generous and nicely presented and tasty, but the amount of bones left in the filleted mackerel were not acceptable, it made for a very difficult eating experience, and having grown up in Ceredigion I am very used to preparing fresh mackerel. I was also disappointed when my small bottle of Pinot Grigio was just 'plonked' in front of me without even being opened, never mind poured. We were never asked how our food was, and every time the waiter walked past our table the uneven floorboards made our table rock. On finishing our meal, I motioned to the waiter that we would like the bill, he did promptly bring the bill but didn't make any attempt to clear our table. We paid and left and he didn't wish us goodbye. We were quite sad not to have had a better experience at the Priory Restaurant, I hope they take my review as...

We chose the Priory as it looks from the outside like a lovely quaint little cafe down a side street. We ordered sandwiches,and a cup of tea. The sandwiches were made by a woman with her bare hands, not once washing them in between cleaning and serving, and with few people skills, The cheap thin white bread (no wholemeal choice available) was slathered with cheap spread which tasted like margarine, so much grated cheese and tomato halves, it was all falling out. It came served with a side salad and coleslaw, so a handful of chopped iceberg lettuce, 3 small onion rings, and a very strange tasting coleslaw obviously made with salad cream! Who makes coleslaw with salad cream?! The tea however was amazing, a proper builders tea in a big mug. The worst thing though was the strong stench of cigarette smoke coming in from the open back door where staff were fagging it outside. Needless to say we won't...