The Smoke Haus — Restaurant in Wales

My father-in-law was visiting from Botswana and it was my husband's birthday, so we wanted to try somewhere new that neither myself nor my husband had been to before. Having been recommended by a friend we booked a table of 5 at around 2.30 pm last Sunday. We sat quickly and a drinks order was taken by a super lovely young guy who was chatty and friendly- especially helpful too as our youngest has egg and dairy allergies. Drinks came swiftly and we then set about choosing from a not-too-extensive ranged menu- but in my eyes, this is perfect as I find that a large complicated menu can be very overwhelming!! Within about 30 minutes our orders arrived, hot and plates brimming with gorgeous cuts of meat, side helpings of sweet potato chips, coleslaw and dressings etc. The meals, we're pretty much polished off!! Although I struggled to finish the 4 huge slices of the brisket of beef- and regrettably didn't ask for a doggy bag to take the rest home!! It was delicious 😋 I highly recommend this, but prepare for a plate full!! Our children had the half rack of ribs and completely demolished everything (we did play 2 rounds of mini golf beforehand so they were famished!) My father-in-law had a whole rack of beef ribs- he managed all but 2 if I remember, but he was pleasantly full and thoroughly enjoyed every mouthful. My husband had a half rack with beef brisket and I think it was a steak too- he was defeated, very unlike him, but he said it was the best meat he had tasted- and my husband is a real foodie too! The ribs were coated in a smooth, full of flavour bbq glaze with a little heat at the back- absolutely beyond 😋 My brisket was tender, and tasty and again came glazed in the tastiest bbq glaze- the smell alone of the bbq grills is enough to make your mouth water!! But I have to say when it's in front of you, you simply want to devour every morsel!! The portions were I would say a little on the large size, but certainly not a disappointing sight!! The sides of double-cooked fries were perfectly matched and hot and crispy 👌 The sweet potato fries were delectable and we wish we all had more!! We didn't have pudding as we were all simply too stuffed!! But next time we will leave a little room for the brownies!!!! Our youngest with dairy and egg allergies wants to go back simply for the sorbet!! The restaurant was impeccably clean and tidy and not at all busy, surprising for a Sunday afternoon, but it was actually really lovely as we could have a conversation and not struggle to hear one another. The toilets were sparklingly clean- quite often you know how a restaurant is run just by the loos alone!!! The overall bill was surprisingly cheap for the 5 of us - one child's meal, 5 adult meals and drinks came to around the £125.00 mark. We will most definitely be visiting again soon!!! Oh and the decor inside is just wonderful, lots of old film and new film posters, quotes on the walls, so much to point out which in turn makes great conversation starting points!!! 😀 We were all just so so impressed by the whole team of staff- all polite, cheerful and chatty too! Thank you so so much for what was a perfect visit for my husband's birthday and a place to eat out with my father-in-law from S.A. I do hope to see you all again soon, and you have left a lovely long-lasting impression on us all, thank...

My daughter and I ate supper here while on vacation from the US. We really wanted to like it. The staff was very friendly and this review is of no fault of theirs. Walking in, and the place screams "We are trying too hard"! Instead of focusing on a theme, it's like a hodgepodge of bad Americana. Pictures on the wall of everyone from President Kennedy to mafia movie characters to Marilyn Monroe. Then throw a bunch of dated 1980's New York graffiti. And, do all this with the wood tables, chairs and red bricks that you would find in a Southern BBQ restaurant in the United States. It really doesn't work. Onto the food!

I've been all through the south in the US. I happen to be the head cook and own a BBQ restaurant in the US. BBQ is what I do to pay the bills for nearly 20 years. Let's get to it. We ordered the large platter with ribs, brisket, pork, wings, a cheeseburger, fries and slaw. There was a huge amount of fries in the middle of the tray. The Slaw was not bad but, way over dressed. The wings (we ordered the honey mustard) were very bland with no sauce and WAY over cooked. They were crunchy and dry. The ribs should have been trimmed better but not really a complaint as much as an observation. They were over cooked as the bones easily pulled right out of the meat. Rib meat should stay on the bone but, should release with a little pull. Anyone can make meat fall off the bone. It's called over cooking. The flavor was ok. Not great but, not bad. Middle of the road. Now for the best and worst. The worst by far was the brisket. Look, brisket is hard to do right. It takes years to get it down and even then, it's still not easy. This brisket was so dry, it was hard to eat. In fact, we didn't. After a few trys, it was pushed to the side. Also, someone in the kitchen needs to learn how to properly cut brisket. Our slices were way too thick and they were with the grain. When cut like this, the meat is stringy. Brisket should always be cut against the grain. Now onto the best. The pulled pork was by far the best meat on the platter but even then, it would only be considered so-so back home. It had a decent smoke signature and the flavor profile wasn't bad at all but, again it tasted a bit dry and just off the mark.

The cheeseburger seemed completely out of place and my daughter had 2 bites and put it down and it was never touched again.

Portion sizes were very large even for back home. I'm happy to see they smoke with oak (it's what I use at my restaurants) and I'm also happy to see someone trying to do something that is very much American in their home country. Part of me wishes I could spend a week here just so I could show them some stuff and help them dial it in. I truly hope they can grown and improve. Again, the staff was not the issue. Everyone was very nice who we spoke with and helpful. Food is very subjective. Give this place a go and make up...

My family and I recently had the misfortune of dining at Smokehaus Cardiff and I must say it was an incredibly disappointing experience. From the moment we walked in, I could sense an overall lack of professionalism and attention to detail.

Firstly, the service was abysmal. After being handed the menu our assigned wait staff disappeared for ages and came back after 15 minutes to get the orders, then came the long wait, 45 minutes later we were still waiting for food and it's only after my partner complained then 2 out of the 4 mains came out. The lady who served us had no manners at all not only did she slam the plates on the tables she leaned over my partners food to serve my meal. It's common sense when serving customers sat on a booth you start with the customer sat at the farthest of the table to avoid leaning over customers food. After the rude service and still missing 2 mains (for the kids) the same wait staff walked back to the kitchen and we could loudly hear say she was leaving in 5 minutes at that point our pending 2 mains was none of her concern. There and then we sent another waiter to check on our food he apologized for the wait and assured us that he would take one meal off the final bill for the delay which was never the case.

The food itself was nothing short of a disaster. The burgers were as dry and hard as the current economy lacking sauce and cheese. The kiddies meal was a disappointment a very sad frankfurter and bun for a hot dog it's laughable. Moreover, the taste was bland and uninspiring. It seemed as if no effort was put into seasoning or balancing flavors. The ingredients used appeared to be of low quality, leaving me with a feeling of regret for spending my hard-earned money on such subpar fare..

Lastly, the prices were exorbitant considering the dismal quality of the food and service. It felt like a complete rip-off to pay such high prices for a meal that was nothing short of a disappointment. The only discount we received for this substandard meal/service was the 2 milkshakes for the kids that was voided.

Save yourself the disappointment and find a better dining option elsewhere. Just like that a 15 year olds' birthday was ruined despite us making a reservation way in advance. Best believe I will never be...