Usually love going here for breakie! And on previous visits we would always be a 5star! Went yesterday (10th Jan) Service wasn't the best, our table hadn't been cleaned from the last people sitting at it. There was a huge dry sauce mark and the waitress had seen it but chose to ignore it. Halfway through our meal a table either side of us left after finishing their food. The tables were cleaned of the crockery and not wiped at all. And people walking in the door were just shown to sit straight at them. I'm not bothered about covid, more so I just think tables should be cleaned after every use? It's hygienic and surely a practice that was done pre covid? Our waitress got our order wrong and didn't seem to be too bothered by it. When advise of the error she did say she could get the missing item but didn't seem to show an interest or much of a worry about it. It felt like she was there physically but mentally she was elsewhere? Our bill was £30 and some odd pence, for a pot of tea, latte, pash n shopt smoothie, scrambled egg on toast ,1 full English, 2 hash browns and 2 slices of white bread. Now usually price doesn't bother us but this time it seemed so expensive and we were not sure if there was a price Increase or there had been an error on our bill. However we paid and just left as it seems now the place is more interested about making money faster than customer care or service like it was when they first opened. Very disappointed as this was always our go to for breakfast but we are going to try...
Read moreExtremely disappointing experience. Had English breakfast here and the waitress asked us to pre-pay. We were ok at first and paid assuming the place asks all customers to prepay, until we noticed that no one was asked to (even those that ordered the exact same dish) except for us.
Asked the waitress why the different treatment and she suddenly cannot speak English (although she was conversing fine when we were ordering). Then she kept beating around the bush, saying the till was closing so they had to charge us first. Clearly was a lie since people who ordered after us did not have to prepay at all. Suspect this might be motivated by racist intent since we’re both Asians.
Food was not well done either. Never coming back here again and would recommend people to...
Read moreCafe Royal on Warwick Street, opposite Shoe Zone, is very, very popular.
These guys know how to run a café. They have a great range of choices for a snack or a meal.
I had the Full English which consisted of: 2 eggs (perfectly griddled), 2 rashers of the finest back bacon, 2 perfectly cooked Pork sausages, 2 Hash Browns, button mushrooms, baked beans, plum tomatoes and 2 slices of toast (halved) with butter.
My wife had a large cheese and ham croissant with a side salad (included)
A coffee so good she had two cups. The tea is proper loose tea (in a tea pot with a unique built in strainer that infuses to provide two good cups of tea).
The service as well as the food...
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