Moza Indian Restaurant and Takeaway — Restaurant in West Suffolk

Awful service; after turning up to order a curry for a later pickup, they were too busy on the phone to even acknowledge us. When one put the phone down, he went to answer the next call rather than deal with us stood waiting in front and took offence when we asked to be served. Went downhill from there - asked how long and we're asked to come back in 40 minutes. When we returned after giving them a further 10 minutes grace, food wasn't ready (and looking at the kitchen hadn't even been started on). We were told it would be only 2 more minutes. After 25 minutes we eventually got our food (1 hour 15 mins), and after requesting to see the manager who refused to come and speak to us we left as by now we were starving. Then get home to find they messed up the order and didn't include chutneys for the Poppadoms even though we'd paid for them. All in all - far to slow, badly organised and absolutely dire customer service - avoid at all costs! Far better Indian takeaways to...

This was the most horrendous Indian Takeaway I have ever had. To start it was 40 minutes later from the advertised time on Deliveroo. I ordered king prawn Purée and found about 3 small pieces of prawn and when complaining about it I was told they use one prawn and cut it into pieces, for the £6.95 I paid this is not acceptable in my eyes. The butter chicken that i ordered was shredded chicken and that was over cooked and tough, never before have I ordered a curry that had shredded chicken in it and not breast chunks. The only thing I could eat from my delivery was the poppadoms, naan and the mixed grill platter. Feel like I have been robbed of my £45 for food that is quite simply sub standard. Anyone ordering from here needs to seriously consider the other options in Bury St Edmunds as this was...

I had the pleasure of dining at Moza Indian Restaurant, and I must say, it was an excellent experience from start to finish. Special appreciation goes to Chef Mr. Ali Emon, whose talent and dedication truly shine through in every dish.

The Naga Chicken Wings were the highlight of my meal perfectly cooked, full of bold flavour, and carrying just the right amount of heat. The balance of spice and tenderness made them absolutely unforgettable.

Chef Ali Emon is not only skilled but also genuinely passionate about his craft. His attention to detail and ability to bring authentic Indian flavours to life deserve recognition.

Highly recommended for anyone who appreciates quality food and great service. Looking forward to coming back...