We visited Risa because our friends had recommended it to us. But it wasnt exactly what we were expecting. From the initial phonecall asking if we needed to book, it was apparent that one of the staff members required lessons in customer service. He made us feel unwelcome from the moment we stepped through the door. Then the food arrived. Popdoms and sauces were lovely but the starters were tiny portions. Mine was okay but my partner enjoyed his. Then the main meals arrived. Once more, mine was just okay, and a decent sized portion while my partner said his was nothing special. Tiny portions of rice, which probably equated to a quarter of what would be served in any other Indian restaurant. The shandy was £4.50 per pint, which is extortionate. The decor for the most part was trendy and looked good, but a huge brown stain on the ceiling with peeling paint is off-putting when it is within view of the table you're seated at. Overall... Below average food. Value for money - No at all. There was nothing about the food that justified the prices. Staff - One was friendly. The other was rude to the point that when we paid the bill and said goodbye he totally ignored us. Would we go...
Read moreThis was the first and probably the last time we get delivery from Risa Spice. The time advised on the website was 1 hour for delivery, which was also included on with the time expected on the receipt. After 70 minutes, I rang for an update and there was confusion to whether my order was even received. After several minutes of waiting I was advised it should be with us in 10-15 minutes. 20 minutes later I call and was advised that they are really busy and now are waiting on the driver, which would be another 15 minutes. 25 minutes later I call again, to be told that the food is being bagged as we speak so should be with us shortly.
During this call the food arrived, so either the person on the phone was unaware of the state of my order or was making this up?! Either way it was over 2hrs wait for delivery.
Luckily the food was good, but we won't be ordering...
Read moreAs part of a local curry club we tried the risa spice tonight as its local for the 9 of us. On arrival we were shown to our table promptly but waited for over 15 minutes for someone to give us a menu. We chose starters and mains and the usual poppodums. After a while the starters arrived one of our party had to wait for his bhajis as they had forgotton them. All the starters were very nice however. Then the mains came of different dishes. They forgot one main meal so the person had to wait and one had to wait for chips. He had ate his curry by then so the chios were left. We had heard great things about this restaurant and in a nutshell the food was acceptable but although the staff were friendly and polite the service was a little poor. We would go back but its not a...
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