Coffee Warehouse — Restaurant in Worcester

The 1st time I visited this place on 27/11/22 I had the banana pancakes. It was suppose to have been served with ice cream. The waitress was friendly and smiley, lovely. But through a fault of theirs and mine I didn't get the ice cream with it and I didn't even realise till after I ate it! ( Which was funny because I did find it to be dry!But had flavour). The waitress on that day did ask how it was and I did say fine. (Being polite at the time). I visited again and was contemplating having the pancakes but to make sure I would get the ice cream this time. We mentioned it, and was a bit cheeky and and asked if it was possible to have an extra scoop as I didn't have it last time and I had paid for it but didn't receive. I know a week had passed by. The waitress said nothing ! No smile, no sorry we can't, no I will have a word with the manager or manageress. Just blank (I thought that to be a no then!), if it's a no, a polite one would have been nice. I had the Super Six in the end. It was ok. But I don't feel in a hurry to visit again. The coffee was very nice though on both occasions.. visited on 4/11/21.

After receiving an apology directly from the Manager from my 1st review and revisiting on 10/11/21 coffee warehouse I have to say the Manager was as good as his word and rectified my small complaint and I left a fully 100% satisfied customer. They apologized to me in person too! Which was very commendable. Thank you to the Manager and to all the staff yesterday for a pleasant and welcoming visit and...

My blood sugar was low so I ordered coffee and walnut cake. The menu indicated it would be served with ice cream, a rare treat for yours truly. Alas, the cake was on its lonesome when delivered. I questioned the lack of frozen yuminess but did not receive an acceptable answer. The coffee was okay, came with a standard type swirly, nothing to write home about. The owner was a decent sort of geezer, he meant well but failed to reach the high standards that other similar establishments offer. Not my cup of tea, or coffee, as the case may be but you don't have to take my word for it. Gi'it a go and draw your own...

After racing to get breakfast before noon at a certain pub chain that ran out of veggy sausages three times running, we thought we needed to try somewhere else for breakfast and have now visited the Coffee Warehouse several times. The breakfast is served all day and excellent and they also serve Omelettes. The food is always tasty and the coffee and tea are great. Food arrived promptly and the portions are generous, outstanding value for money. The staff are very friendly and helpful and make you feel at home- will...