Horn & Trumpet — Restaurant in Worcester

Visited the pub as part of a group. Service from bar was good, empties were collected from table quickly. Before having chance to get more drinks was confronted by blonde woman who had a metal corona beer bucket begging for a money for someone to have a head shave. No physical cash on us so she proceeded to be rude and EXTREMELY pushy telling the whole group to order drinks straight away as there was only 3 of the group that had drinks on the table left. She continuously advised it was expensive to run the pub for lights and staff and stood over the table attempting to intimidate the instantly get a drink. Absolutely horrendous interaction and she kept coming over telling people to “go to the bar now” and physically tapping people in the group. The actual younger bar staff were polite every time drinks were previously bought so it is only a reflection of a single individual. Each round was bought once EVERYONE had finished their drinks. If this is how a so called ‘bar manager’ acts and treats customers i suggest that the associated brewery that own this pub investigate that person and think about ‘replacing’ her as she has no customer service skills and collecting cash without declaring the proper use or charity it is going to seems a bit suspect. Customers should be able to drink as fast or as slow as they choose. To clarify the blonde woman on multiple occasions identified herself as the bar manager so there is no doubt despite her not wanting to tell us her name when challenged.

Cannot stress how bad an...

Visited here with my mates from cardiff as we went to the races..they came here last year and coukd not wait to return..i love this place. I cnt find a negative ?.. its cosy. We sat in the corner by door..there a gd size bar with like kinda cubicles then a dance floor amd smoking area..the staff here are 5 * THE young girls were friendly and happy..we had a great night.. there was about 12 of us and really felt comftable..atmosphere was fab...we turned up for breakfast next day and met the lush landlady and landlord..real dwn to earth people.. full english was delucious. ! No lie it was perfect .who is the chef coz they do a top banana breaky nice tea in a teapot. Toast. Came to table in minutez..no lie gutted to leave cnt wait to retrn with the lads next year. If yr visiting or passing threw go here . Its a proper pub that caters for all types. We need one in cardiff... hopeing to find jst one negative by the time i finished writing this lol..and i can honestly say i cant !? Hopefully be back... if not...

Great staff. One bartender just hit the dance floor when the bar wasnt as busy and it paved the way for a live dance floor that night. And he looked like he was having a blast at both the bar and the dance floor. The prices aren't that bad either. We were half way through our pub-crawl and when we got to this place, we decided to stay. There is a very easily accessible smoking area and the pub seems divided so you don't have to be in the active area. They were also showing Rugby when we were there. If anyone is interested, they have pool out daily I believe, until 8pm. Only issue I found is the lack of seating around the dance floor. So a few times we had people dumping glasses on our table and leaning on it. But it's...