I chose Namaste to catch up with a friend whom I hadn't seen in a little while. In arrival, I was greeted by a friendly server who directed me to my table. The restaurant was quiet and lacked a little atmosphere as a result, however I chose to visit on a Monday evening, where I was hoping it would be quiet, in order to catch up with my friend. We ordered the weekday 3 course special. Between us, we chose the Onion Bhaji and Chicken on Puree starters, which were excellent. This was followed by the Chilli Garlice Chicken Masala. I can honestly say this was one of the best mains I've had in a very long time. Desserts were what you'd expect from an Indian restaurant, so we both chose the nut crunch. Again, this was very nice. If I was to niggle, it would be that the naan (garlic and coriander) was a bit basic. It was lacking flavour and charring, which I usually enjoy. The other niggle, was the server tried to charge us £11 for the nut dessert, despite us asking which desserts were included in the offer. However, this was quickly rectified. The owner (I think) came over and spent some time asking for our feedback and encouraged us to be honest as he wanted to know how they could improve. This was a nice touch. £40 for 2, 3 course meals, and 2 drinks is excellent, in my opinion. Overall, I would highly recommend eating at Namaste, especially...
Read moreOverall it was a confusing meal with the service quality.. from the start, we walked through the door after looking around the area which we are new to for the night. We weren't greeted by anyone even though the bar man was looking straight at us. There was a small crowd of people getting their deliveries from collection so we made our way through them and had to ask for a table. I don't even remember being welcomed with a hello I felt awkward instantly. There was 1 family in here already so with the big open room we were seated right next to them as me and my Mrs just going for a meal between us, I feel we should have been seated by ourselvess but that was that . We ordered drinks I asked for peroni as it said on the menu and I was given a beer called cobra which Iv never tasted and didn't appreciate when I did. My Mrs mentioned this to the waiter/bar man he just let us know without an apology that they didn't have any peroni and proceeded to walk away which left me a bit stunned by. The weird thing was that Ievery Time the family table had service it was filled with smiles and happiness which upset me quite a bit . The weird part was the food was fine we had a good amount of sauces and onions for the dips and we're shown out by the bar man opening the door for us which I found bizarre after the prior service we...
Read moreI visited the restaurant while on a day visit to Stourport. The food was okay, but the reason for the 1-star rating is something else. I was charged twice for my bill and the restaurant didn't make any efforts at all to return back the money they owed me.
While paying for the food, the first time I swiped my card, I was told that the payment didn't go through. As I had not seen anything that would suggest so, I asked the lady handling the transaction to check again. I was told it definitely didn't go through. I happily trusted her and proceeded to swipe my card the 2nd time.
The next day upon checking my bank statement, I realised that I had been charged twice. I called the restaurant and the same lady answered the phone. She apologised for the error and said that I would receive a call back from her manager. It wasn't practical for me to go back the restaurant as I was already back home which is 75 miles away - a fact which I had clearly mentioned.
I waited for 4 weeks to get a call back and even called back several times, but to no avail. Left with no choice, I had to raise a disputed transaction with my bank. The experience was a rather unpleasant one and I hope they improve their attitude towards...
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