Cilantro’s Mexican Food — Restaurant in Abilene

I don’t usually leave reviews, but what I saw today at Cilantro’s didn’t sit right with me. My husband, our children, our friends and I were sitting at the front of the restaurant when an elderly man walked in and kindly asked a waitress for a cup of iced water. Instead of responding with any kind of warmth or compassion, she looked irritated and told him he could have it but needed to wait outside.

My husband and I saw the whole thing, and he got up and let her know we’d be happy to buy the man a meal. He sat down quietly at a front table, not bothering anyone. We made it clear we were covering his meal, so at that point, he was a paying customer. They brought him his water, but never gave him chips and salsa like they do for everyone else. And every time the staff walked by, they gave him dirty looks.

We were sitting close to the counter the entire time and didn’t hear a single person complain about him. When I went to sign my check, I mentioned to the lady how unkind the situation was, and her response was that people had been complaining about his smell. But that’s just not true. My husband even hugged him and he didn’t smell bad at all.

The food was okay, but I won’t be going back. It’s upsetting to see someone treated like that just because they may be in a different situation. I know businesses have policies and concerns, but we’re called to love and help others, not judge or push them aside. You never know what someone’s going through. A little kindness can go a long way. Be...

I decided to give this restaurant a try today! Walked in and was not greeted just smiled at and asked "2?" Then was seated no "Someone will be right with you" nothing. So we sat and waited about 10 minutes with employees walking right by us not saying anything. Noone offered us drinks or anything. I sat looking at the menu of this I believe mom and pop style restaurant and was utterly disappointed. Smh Just by first glance the menu is overwhelming. It's a whole 4 pages!! A lot of it was seafood. For a basic taco plate it's $13.99 when I can get a taco and enchilada plate with a choice of 2 different rices from a restaurant that just opened up here for $11.19 is insane. Maybe shorten your menu and only have a few items. Maybe not have so much seafood that you have to overprice all of your other basic food to offset that cost that's the only thing I can see. As much as I want to support mom and pop businesses in Abilene it's kind of hard to when prices look like these and there are way cheaper restaurants. Along with the service being awful. For a restaurant thats on North 1st with prices like these is crazy. This place needs a lot of work not only on the prices and menu but the service and the location is a death trap. After waiting I walked out. Went to Chuys! Will...

Got there and the Atmosphere was alright, it was pretty but employees sat in the front waiting for customers, and we're mostly dead except for 1. Food came out quickly, and presentation for the 'Mini Tacos' (what I got) was actually pretty good, the taste wasn't anything spectacular but was filling, and tasted good. My mother got a sea food soup and it was tasteless. Only got the soup, no rice, no bread, no tortillas, nothing, just the bland soup. We could tell the soup was just reheated, and stained my mom's hands while she ate. Shrimp was also bland and had no flavor at all. Meals were expensive, and not for a good reason. Will not be...