Just had one of the worst "hotel" experiences of my life and feel like I need to be hosed off for a full day. The hotel is so disgustingly dirty outside, inside the courtyard area, and inside the room that a homeless man would scream and run away! It claims to be under new management since it became a brokedown Howard Johnson, but i don't think the new management ever showed up to change anything! (shame on staff managers Ferdi and Sue). You cannot identify the place at night because they don't have their name on the sign- it still faintly has the Howard Johnson logo on it. so if you insist on staying here be sure to look for a blank hotel sign if arriving at night. All of the vents in my hotel room were filthy and possibly had mold, activating my allergic reaction to mold. The toilet ran on and off every 20 seconds throughout my last night, never completely filling the tank. the paint on the bathroom walls was peeling badly (how hard is it to re-paint the wall?) the sink needed a new washer because it would spray water in multiple directions when turned on. The bathtub was surprisingly clean but the bathtub drainer was loose and wouldn't stay lifted for the shower so I had to keep removing it for my shower and putting it back on for my daughter's bath. the bath towels were too small for my 8 year old daughter let alone me. There was gross green and brown stuff throughout the rooms (I refused to look closely enough to identify it). Still considering this place? Ok, the front desk staff smoked outside the lobby and just waited for guests to arrive/checkout that way. if you exited through a side door, you had to walk across trash that was just dumped there. i asked for a wake up call the first morning and instead got some guy yelling "hello hello" at 7:30 in the morning. the following morning he banged loudly on my door and mumbled something for some reason (i didn't ask for another wake-up call) but i certainly wasn't going to answer it to find out what he wanted. BTW, there is no clock in the rooms. The elevator has accumulated trash on top of its ceiling. The guests were not just ghetto but super ghetto, frequently hanging outside the hotel (and no i didn't see any cameras or even a sign indicating any type of security). because there is a courtyard in the middle of the hotel and your window would be likely facing it, you will often hear people gather in the courtyard to do whatever it is they do all hours of the night. BTW, the courtyard is nothing fancy at all but a vast open space reminiscent of the hotel in The Shining. I would have much rather stayed there (during the scariest scenes of the movie). I probably have forgotten some other things but if you don't get the picture by now, go ahead and try it for yourself and let me know how...
Read moreVery rude customer service DO NOT STAY HERE THEY TRY TO SCAM YOU !!!!!right when my husband checked in they didn’t want to give him a check out date so I had to call them myself to make sure they didn’t scam him the lady up front said oh no we don’t do that his check out is next week on Tuesday so when I get to the hotel I saw that the room stunk really bad and that it was really dirty the floors and bathroom were full of dirt The beds were stained with blood . I’m not one to complain but one of the workers told us for two days he thought our check out was up I told the worker no it’s on Tuesday then he told me you should call and tell them because they rip people off on there days so right away I called them and asked the man upfront why was one of your workers telling us our check out date was up when it’s on Tuesdays he said yea it’s Tuesday but you have to keep your room clean but that wasn’t my question yea we had our personal stuff laying around the room but that’s not his business to tell us what to do with our personal belongings when we didn’t asked for our room to be cleaned up when iv been cleaning the room myself the couple of days he tried to change the subject so we went on with our argument and finally he said the check out day was Tuesday which that’s all I wanted to hear and I told him to have a good day and hung up . how are you gunna tell us to clean the room when the room wasn’t even clean in the first place there’s .also there was roaches when we first got here that’s why I kept the room cleaned I even had to buy cleaning products 🤦♀️ they didnt make us feel welcome at all we are never coming...
Read moreI would NOT reccomend this place what so ever! From the day we checked in the owner was very rude and not concerned about anything. Whether you are looking to stay long term or short term I would NOT stay here at all. Every day is a fight with him to come clean our room. He told me and my Fiance' that WE needed to clean our room and that he will NOT have his housekeepers do this. My 2yr old son, accidently spilt his bag of chips on the carpet, and when I asked it to be vacuumed the next day, He said that this was UNACCEPTABLE and that I needed to clean it myself. I do not have a vacuum cleaner, and he yelled at me in front of my 2yr old and 1yr old! Anytime I asked for new sheets they tell me, "I don't think you can have any sheets because you are suppose to only get new ones once every two weeks." I paid $925 for a month to get jobs in Abilene because we had just moved into this town, and the first thing we get was a rude owner who does not care about anyone but of himself! Our second week here the police were called over a guy whom was "high" and beat his girlfriend up, and we could hear and see the whole situation. This is not a good enviroment for my kids or myself. I STRONGLY advise to pick another motel. Anytime I or my Fiance' come out of the room we get yelled at by him from across the parking lot. He is just trying to get your money and from then on he does not care as to how he treats you. We also reccomend that you not use their ice machine, for there were hairs...
Read more