Pizza Hut — Restaurant in Abington Township

A new pizza hut opened up in Roslyn PA on Easton Rd this past summer 2023. My family and I tried them out shortly after opening and they were busy. It is a small wait area with no seating set up like the express pizza hut stores. It was crowded inside with aggravated customers for the long wait. It was barely any standing room to place an order let alone receive it. Person at front desk wasn't helpful. Figuring they needed to get past the brand new opening so we tried Pizza Hut in Roslyn PA yesterday 12/22/23 hoping for a better result. We ordered online this time and it wasn't crowded inside for pick up. I was unable to order stuffed crust because they didn't have any options for it online. I read several reviews saying this location doesn't have stuffed crust. I ordered 2 medium 2 topping pizza's and it was pathetic and tasteless although hot. The size of the pie and box looks like a small. Plenty of toppings but the cheese looked disgusting with no stretch. The slices wasn't cut evenly and not even close to it. The pizza was thin although I didn't order a thin sliced pizza and couldn't even hold up in your hand. The toppings were heavier than greasy thin bread so the slice hung down versus straight. They clearly aren't using enough dough to support the toppings. Barely any sauce on the pizza and I don't ask for extra sauce from pizza hut. The most pitiful experience of it all is tasteless. Pizza Hut signature is it's taste and good service. This made me wonder if this location were imposters because I have never had the worst pizza and twice from the same location. It is certainly this location as I've had pizza hut this year from other locations with none of these issues. I would suggest heavy training at this location in customer service and pizza preparation and cooking. I can't believe I am saying this but Little Caesar's and Papa John actually beats this Pizza Hut location to date. I am a huge fan of Pizza Hut so this stinks! Do better Pizza Hut on Easton Rd in Roslyn, PA. The area was excited to see you come. Please don't make the community just as excited...

Do not, I repeat, DO NOT order from this store. Placed an order at 6:30 for stated delivery of 7:15. At 7:30 I began to attempt to contact the store. No one answered the phone and I kept getting sent to Pizza Huts corporate ordering call center. At 8:30 we drove to the store and were advised that our order was picked up by door dash (who we did not order through) and the store was no longer liable for our missing order. When we contacted door dash directly they advised us that our order was picked up 45 mini prior, however, our order was somehow canceled by Pizza Hut AFTER it was out for delivery. Now no one can find our order. Spoke with corporate who’s only solution was to have someone call me in a day or two to see about issuing a refund which could take up 5 more days. Worst customer service EVER! Corporate Pizza Hut didn’t even know this Pizza Hut existed and have no record of the store in...

Tried to order and they said they were out of bread sticks and deep dish. Tried to order another day and they said they were closed. I ordered from place up the street instead and when I passed they were open after all 🤷. Makes no sense. They're gonna go out of business just like Little Caesars did due to customer Service. Update 9/23 . I tried this place again. Just because I figured they newly opened give them time.... ordered. Waited an hour to give them ample time to prepare it. Went to pick it up... waited another 20 minutes there. Got the 3 pizzas and breadsticks. Got home all 3 pizzas were burnt. The breadsticks completely dry just bread no garlic or anything and they didn't even put the dipping sauce in the box. And I even paid for extra 🤬. I give up. Too many good pizza places in the areas and now even Wawa next door to them has pizza and it's...