Flavor Frenzy — Restaurant in Addison Township

Place was a little busy and staff seemed overwhelmed, but I don't mind waiting. They have a sign on the counter that says, "Please be patient, we are currently training Summer staff and they are working as fast as they can." Completely understandable. A young staff member completed my order correctly and I was standing next in line to pay. Them being new and the way they have it setup I guess is whoever takes your order checks you out. They either didn't know this because they were new or were rushed because the line, no biggie. I can wait an extra couple minutes. What I can't abide is the late 40s, slightly grey-haired man scolding this young worker because they didn't know the shops process. He asked me who fulfilled my order. "The person in the pink shirt." He said, "HEY YOU IN THE PINK SHIRT, WHY DIDN'T YOU RING HIM UP?" They of course are caught off-guard while trying to complete another order, sheepishly try to explain themselves, and the manager is not having any of it so the staff member goes back to work. This man turns to me, scoffs, and says, "I'm so so sorry sir, good help is hard to find nowadays." Managed poorly. Never coming back after how disgusting that interaction was.

To the manager: You are an adult, treat people with respect.

To the staff member: I'm sorry you have to deal with that on a...

Flavor Frenzy is a great spot to grab some quality ice cream! They have plenty of flavors to choose from. They also have yogurts, cakes, and other desserts. If you also have sweet tooth you must try visiting this place! Their ice cream scoops here are fair and affordable. The portions were generous and big. You can go here anytime you are craving ice cream. Their customer service here is really awesome, all of them are working so fast, and they also serve the orders quickly. Their staff is very nice, polite, and personable. I am really impressed by how they treat their customers. Outstanding service! Their products taste really great! The best Ice cream spot in the whole city! Their location is very easy to find and accessible. You can easily go to this place. I strongly recommend trying their Mango and Strawberry. Those flavors are one of their best sellers. Flavor Frenzy is very convenient and such a friendly place. Really love their ice cream and yogurt. Awesome customer service. Amazing staff. Perfect spot for any occasion. Definitely visit again soon! Thank you for the amazing experience!...

My son and I decided to stop here today and partake in some ice cream on this warm day! One of the best choices we made! The owner is a beautiful spirit and gladly made our orders with love ! I ordered a traditional banana split and my son a shake! The atmosphere was welcoming, he helped in our ordering process and patiently did so .. I tried leaving a tip but he wasn’t having it lol! Definitely recommend oh did I mention they have Italian ices!!! I even saw horchata flavor amongst others!!!! You will not be disappointed go check them out!!!! So many flavors to choose from and pre packed ice...