My wife and I visited Aubree's Pizzeria on Wednesday April 12. We were seated very promptly in a booth and that is when the experience started to go down hill. I am unsure who the booths are designed to fit, but not a middle aged man and his wife. The back of seat was about a foot and a half from the edge of the table and it was digging into my diaphragm. In fact it both my wife and I were uncomfortable for a couple of hours after we left. I will get back to the size of the booths in a little bit. I ordered a hamburger that had cheese and mayo on it and I told them to hold both. I do not want to get too personal, but I really cannot eat either, If I ate either one it would like be having a big mouthful of the flu and I will be sick for several days. We received our food very promptly. I would say they were at between 70-80% capacity so it certainly came quickly. I always look to see if the order is correct. There is no cheese and I do not see any mayo. I thought I better look again. Slapped between two layers of lettuce is the mayo. Between the Iron Maiden of a booth and the hidden mayo I am at about my wits end. A gentleman walks by and I believe he is the manager, I ask him if he is the manager. he indicates that he is. I tell him about the mayo on the burger and I do not want it anymore. He is very apologetic and asks me if he get something else and we really done with this booth. He comes back and says my wife's meal and my fries (that is my meal or what is left of it) are on the house. Which was very thoughtful and kind. I ask him if he has ever sat in these booths. He tells me cannot and they are a bit "tight". The only thing that I can see that these booths are good for is to put plants on because one would have to be a super model to sit in one. But we know that will never happen because super models do not eat. If Aubree's would have gotten our order correct, we more then likely would not ever have come back because the booth was that bad. I am not sure that if one screws up and the customer is taken care of is a very wise business practice. The only reason it got two stars is that Aubree's...
Read moreI try not to leave bad reviews but this has to be said. This is the second time we tried Aubree's, the first time we weren't impressed either, but I always try something twice and really couldn't really remember specifics as to why, just that we weren't. We decided to eat there before their trunk or treat (which i was disappointed in, kind of a waste of time due to low participants but thats not their fault) yesterday and bc they were donating to our kids school, win-win. I ordered the open face roast beef sandwhich and what I got was a piece of toast with a can of beef slop on top. Like it was very clearly out of a can, I can buy the same thing at walmart. It honestly looked like wet dog food and tasted even worse. My SO got the caijun pasta and he said it had absolutely no flavor. We sent both back and didnt order anything else. What i can say is their french fries were amzing and the persinal pizzas my kids got were really good too. The food also took forever to come out. Our waitress was kind, but we hardly seen her and it wasnt busy at all in the restaurant (maybe busy with kids day and the trunk or treat idk). And I would also like to mention that any time I've ever sent food back (which rarely happens) and being 2 meals, without wanting replacements at that (which has actually never happened) a manager ALWAYS comes out to apologize or something. But no one did. I might go back for their pizza for one more try, but I'm definitely never ordering other food there again. I wish I could post the picture of my food with this
My SO ended up calling. They apologized and sent...
Read moreIf you don't mind being treated like you're not important, go here. Sit down and wait. Then wait some more. Walk outside for that book that's under your car seat. (Kid you not!!!; Read first chapter before waitress comes to your table.) Get handed menus and waitress leaves. No, "sorry about the wait or what do you two want to drink). Wait. Wait. Chat with wife about meaning of life. Get bored and pick up book again. Read about 3/4 the second chapter. Waitress comes to table again. Takes our order. Wife gets a mix drink and I get it he house sangria. The Korean egg rolls (appetizer) and a specialty 12" hand toss pizza. Waiting game for yet again. I kid you not, we get our pizza BEFORE our drinks. BEFORE our appetizer!!! Pizza was still very doughy. At least the cheese was some what cooked. Wife, who will normally eat just about anything refused to eat more than 3 bites. Thought about asking for the pizza to get cooked again but decided to just take it home and cook it. Egg rolls saved the dinner. Going in at 4:30pm & getting out at 8:15pm for that is just INSANE. Plenty of staff, so can't call it on that. Other people who sat around us got their food, ate & left. By far the best worst place to go get food or any type of service. I could write my own book about our 4 hour visit but what's the point? To the computer reading this from the restaurant, I do not want anything nor do I want to fill out any more forms or such. My review is...
Read more