Frosty Boy — Restaurant in Adrian

I would just like to start by saying ever since the old owners sold Frosty Boy, it has drastically gone downhill. The past few times I have gone there it has been very slow, and taken over 30 minutes for anything to get done. Today was by far the worst experience me, and many other people have had. My friends and I got there at 9:20, ish, and didn’t get our ice cream until 10:10. While we were there, at 9:30, there was a line almost to the sidewalk, as usual, but instead of anybody making the ice cream that was being ordered, all the other workers were sweeping, cleaning counters, and doing dishes. I am all for getting ahead on closing work but that is only if there is downtime. It is always known that the consumer comes first, and this year it is nowhere near that. I was also keeping track of when people got there to get ice cream, and the last person showed up at 9:54.A few minutes after 10, they told the whole line that they are not serving anybody else because they are closed. It is unfair to make customers leave when they were at the establishment well before close. It is not the customers fault that the workers are taking their time and not wanting to actually help the people that coming to get ice cream. The new workers know they do not have to actually help people when they can just stop the line at any given moment because they were unable to work in stressful situations. Not only that but the place is extremely dirty. I am almost positive it is against conduct to have a fly trap, and dead bugs in the windows everyday. It is very clear this place is not being cleaned up to standards, and it is getting run into the ground. The workers need to be held accountable and be taught that if people are there you help the people that got there before closing time. That shows that they need to actually work and do their job. It is unfair to the customer that showed up on time because the workers do not want to actually do their job. If they would have been making the ice cream and actually helping the customers UP UNTIL close, they wouldn’t have had to cut anybody off. Something really needs to be...

My family absolutely loves frosty boy. We are originally from Adrian Michigan born and raised. However, we moved to Naples Florida approximately 11 years ago. There are a bunch of ice cream places in Naples but pretty much all chain restaurants or ice cream parlors. There is some thing about a hometown ice cream Location that is extra special. Every time that we are in town, we make a point to stop at frosty boy once or twice. We all have our favorites. Some of our favorites include orange sherbet, butterscotch, pecan, hot fudge sundaes with whip cream, and of course, a cherry on top. Oh yeah and I can’t forget a new one that we tried this time which was a red velvet. I believe it was called a slurry? My son said that it did not disappoint. After moving to a big city, I can tell you that the prices at Frosty boy are extremely affordable and reasonable. For a family of five we all were able to get some thing that we wanted for under 15 dollars. That’s pretty impressive when we have become used to paying $15 for two of us where we live now. Frosty boy is in a great part of town, if you wanted to get some ice cream and take a walk around some side streets to look at historical homes, it would be a nice place to do so (and it was easy to find a parking spot.) If you are in town visiting Adrian, definitely don’t miss out. It is worth the...

Good food and prices but the last two times I've been here, they messed up more than half of my items both times. When I made them aware of the errors, I received some major attitude and rather than an apology, and their excuse being that they weren't the ones that took my order. This was their response both times. I dont know if there's a disconnect between the cashier and the girls fulfilling the orders, but it was mind blowing that I was the one receiving a nasty attitude for their inconvenience of having to remake the items when I'm the one who wasn't giving any flack for being the one having to wait around twice as long for the order to be corrected. I had a tip in my hand for them anyway but after them being so quick to put my replacement items at the counter and walk away, I left without tipping. I get that accidents happen, but both times this could have been handled 100% better than it was. With this ice cream shop being nearly 20 minutes from home, there are other options for our family that don't come with a side of unwelcomed rudenes to ruin our night. I hope that management can address and correct this for the sake of other...