Jimmy John's — Restaurant in Affton

UPDATE Hesitated greatly to come back here. And i should of went with my first thought. Same people working there. Same general manager with an attitude. They told me that i could have as much dressing on my wrap but the $.69 is charged for the tiny plastic cup. Ridiculous! you can buy 130 of these cups on amazon for $7. I don't think Jimmy Johns is that broke. The wrap was made poorly and was falling apart as i ate it. I'm done eating here! (oh and nobody ever contacted me about my experience)

Ordered online. Went to pick up in store. They did not have my order ready when i got there. I asked girl making my sandwich if she saw the extras on there because they messed up before. She rudely replied yeah, I have the ticket right in front of me. Then I asked for two small sides of Caesar dressing. She did it and it was not full so I asked if she could fill it up a little more. Then she got an attitude and said we will have to start charging you for these. I said they have never charged me before and I even ordered the exact same thing the day before and had no issue. I said it doesn’t show it costs on the website, because you can ask for extra dressing at no charge. She said it won't be on the website we charge you here. If I’m spending my hard-earned money on a already overpriced wrap that is almost $11 you really can't give me a side of dressing but want to charge.69! If this is the case, I will stop eating there. I love the wraps but will not spend additional money on a small cup of Caesar. It's the principle of the matter. When I called up there to ask for her name, she would not give it to me and said she is not obligated to do so and just said she was the store manager. I am so aggravated that I went through all this because I’m tired of being treated differently every time I go, and when she is there it's never a good experience. No greetings when I walk in, or a smile, or have a nice day. I think the manager and the staff should watch "Give them the Pickle" on customer service. Also please have your employees cover up their beards, I do not want...

I worked here about a month everybody has bad attitudes nobody trained me and my bf when we first started working here but everybody expected us to know everything also a guy named Louie works here with the worst attitude and does what ever he wants none of the managers say anything To him it's like it's his own jimmy johns I quit because they had me on the schedule but always sent me home after a hour had me wasting gas They say the store ain't making money but they always sending the ppl home first that makes less a hour while Louie stays on the clock playing on his phone sitting in drive thru window and eating free subs while other workers have to pay crew ppl yelling like they the manager smh this place was pathetic my bf quit before I did because they tried to work us for 7.70 hour with no prior training but expected excellence i think some of my coworkers were low key racist Theresa and Matt managers always wanted so much from ppl while never telling Louie or Jeff to clean the bathroom or lobby smh glad I'm gone Tiffany and the night manager Zack was the best managers Tiffany had a great personality as well as Zack if your going to be a manager or general manager treat everyone the same know matter who has...

I used to work here. I saw a lot of really good employees while I worked here. People who cared about the work they did. They wanted customers to have a good experience and to try to keep the environment positive for fellow coworkers.

Upper management decisions have driven each and every one of them away. We were constantly out of supplies, weren't paid enough to meet our needs, forced to work on skeleton crews that couldn't handle the needs of our customers, and subject to verbal abuse. That's really only the beginning of the problems.

When I left I was one of only two night shift drivers. Now they primarily use gig drivers. They pay these gig drivers more than they paid in-store drivers who would actively help in running the store. Gig drivers aren't expected to help with any other responsibilities, worsening the already existing problem of staffing since those responsibilities now fall to the remaining employees.

Please don't take your hate out on the good people who are still here trying to do right. That being said this location is absolutely terrible and the people running the store above those currently working in the store...