Before I could even finish claiming a table and setting up my study materials, one of the employees came up to my friend and I and said "the wifi and tables are for customers only." The first thing out of this man's mouth wasn't even "hello" or "welcome." I had been there for less than 2 minutes before he sought us out and asked for our money. Excuse me for wanting to put my things down first before going to stand in a line that's out the door. It was VERY rude and left a VERY poor taste in my mouth. The same thing happened as our friends found us and joined us. I understand needing funds to keep this place open (I worked as both a barista and bartender, so trust me I understand), BUT there is a better and more friendly way to go about it than this employees' approach. The coffee was good, but that doesn't make this place special at all; finding good coffee in North Augusta/Augusta isn't hard. That being said, I would rather spend my time and money, and meet my friends and family, at a more friendly and welcoming coffeehouse than this one.
UPDATE: the employee that made my friends and I feel this way came up to me to apologize. I appreciate his apology, but it does not change how he made me feel as it was my very first time in this...
Ā Ā Ā Read moreStopped in on our way to the game last night, what a cool little shop, and even cooler outdoor space, we can't wait for cooler weather! Verry good coffee, btw, they have a wild selection of craft beers and wines. The staff is very friendly, almost could be mistaken for a family run business with the way they work together, and the barista might has well been a bar-tender from another time period, you know where you actually have real conversations, not just transactional small talk, it was refreshing to be spoken to like a human and not a robot, my GF was a little jealous I think of the "regulars" and how he knew all their names and was bringing up past conversations, family events and what not, so I guess that means we will be regulars soon š. 10/10 reccomend the lavender/Honey latte or a cortado. I hope they keep their genuineness as they grow, priceless addition to North Augusta. Oh and to top it off, they rent out their space too for...
Ā Ā Ā Read moreRefused to spend my money on Saturday, September 20 at 14:10hrs. Sat at the bar for six minutes before the ābartenderā even acknowledged me. She attended to four other customers who walked up, ordered, received their drinks and departed. She had a nasty attitude and response when I asked questions to understand how things worked since this was my first time in the establishment. It did not make sense to me why I should get up from my bar stool two feet away from the register to hand her my credit card to open a tab. She was inflexible and stated you can ācome sit back down after you pay.ā Very condescending about a simple matter where I am attempting to patronize the establishment as a first time potential customer. I can tell that she did not care. Did not matter to her whether I stayed or not. Maybe a bad day or maybe just a bad attitude and poor customer service culture? Will not return nor tell...
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