I placed my order at 8:15 pm. The app said it was a 7-15 minute wait. The pizza did not go into the oven until around 8:40 pm. The app said it was ready at 8:50 pm. Then we watched them hand our food to the wrong people after we told them I think that was our food (we watched them cut it). They also handed out three other people’s orders wrong to which they told the customer they’re bringing it back untouched and we’ll give it to you. You were going to give someone food that another customer already left the store with?? No one apologized for the wait or let us know during the process that it would take longer than what the app said. It is now 9:05 and we finally...
Read moreI used to order here twice a month with my teacher discount and now all the sudden it doesn't work, It shows up and accepts it online but the price doesn't change, I have called the main number, same problem, call the store then only half the coupon works, as in only half the options that the coupon provides work, it makes me so mad that I don't even want to order at all. Plus I would buy for the classrooms. Don't offer something you can't continue doing. I have even tried it at multiple locations and nothing. I do like the pizza and wings but I can't afford to pay...
Read moreShitty app messed up an order I had made using points. The order was sent to the wrong location and when I’d finally been contacted AFTER the order was made I was told this was to far(10 min) of a drive and the order would need to be canceled and replaced. I was then informed my points would not be retired to the account but if I would like a (pickup order only) credit for this store only would be applied. I guess a 10 minute drive is too much for the little drivers over there but it’s fine to make a customer drive that far. 0/5 stars...
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