White Rabbit Dessert Experience — Restaurant in Alafaya

Dear White Rabbit Dessert Managers, Owner, and Potential Customers,

I wanted to take a moment to share my incredible experience at White Rabbit Dessert in Orlando and express my gratitude for the exceptional service provided by Joseph A., our waiter/server. From the moment we arrived, Joseph went above and beyond to make us feel comfortable and welcome as first-time guests.

Joseph took the time to assist us and ensured that our table was arranged in the most comfortable manner possible. His genuine interest in our dining experience was evident as he patiently went through the menu, answering all of our questions with care. He noticed our apprehension about certain menu choices and took it upon himself to address our concerns, ensuring we made informed decisions.

Throughout our entire visit, Joseph made us feel like cherished guests in his own home. His warm and welcoming attitude created a pleasant atmosphere and set the tone for a memorable dining experience. It is clear that Joseph loves his work and the people he collaborates with, as his passion shines through in his exceptional service.

Thanks to Joseph A.'s outstanding recommendations, we thoroughly enjoyed the dessert choices he suggested. His knowledge of the menu and willingness to guide us made our culinary adventure all the more delightful.

The Duperval family is immensely grateful to Joseph for his exceptional service. He made our visit to White Rabbit Dessert truly phenomenal, and we are excited to return in the future. We hope the owner and managers recognize Joseph's dedication and commendable attitude, as it undoubtedly contributes to the establishment's success.

To all potential customers considering a visit to White Rabbit Dessert, I wholeheartedly recommend experiencing the outstanding service provided by Joseph A. His commitment to creating a welcoming and pleasant environment, combined with his expert menu suggestions, will undoubtedly enhance your dining experience.

Once again, thank you, Joseph A., for going above and beyond to ensure our time at White Rabbit Dessert was nothing short of extraordinary. Your exceptional service and genuine care made a lasting impression on our family.

Sincerely, The...

Ehhh... it's good, but not $15.00 good. I mean I get it, some places over price their items to give the customers the appearance that the food will be out of this world amazing. Now don't get me wrong the Cake (chocolate cake) was good, moist, flavorful, and good portion. But I mean come on... it's not $15.00 good, and even then I'd probably be ok with paying that much if it was baked fresh daily at location, but supposedly according to the girl that took my order; is they are shipped in frozen from NY and then thawed out, I'd maybe pay 10 bucks for that slice again. It's been a bit of a growing trend recently in Orlando to go with the Disney pricing theme, where if they charge way more than what an item is worth the customer will think it has to be good if they're going to price it that high in the first place. All and all not that disappointed with the cake it was good, but again not $15.00 good. Especially considering for a bit of a drive more you can go to Gideons Bake house .. now that's a Theme dessert shop, and amazing cakes all delicious and for literally half the price. Also please don't do a copy paste response to this like you seem to do with all other reviews, was one of the reasons I was hesitant to try this place if you just slap on a generic response to customers experiences, or AI bot it, if that's the case just don't respond at all. Clean store, nice lighting, Alice in wonderland theme was unique and quaint, servers look and act professional, just trim down the prices a bit and you'll get a lot...

So our first experience was not the best. the atmosphere was really unique and pleasant, and what i ordered was very good(didn't realize how large the portions were, so don't eat before going, unless you intend to share), but my sister ordered a cake/ice cream combo. Something about it was tasting off and she soon realized the chocolate drizzle over the whole thing had this weird sour flavor. I tasted it too and was taken aback by that strange sour taste. Even my boyfriend thought it had a weird taste, even though he was able to finish his cheesecake. My sister asked if she could swap out the cake(since the drizzle soaked into it), but she could still finish the ice cream. The manager at the time told our waitress that because my sister was still eating the ice cream that she couldn't get a replacement cake... which we thought was odd.... we didn't get mad at the waitress and she was very apologetic, but not letting my sister swap out the cake for one without the drizzle on it would have been the best way to take care of a customer. Especially if there was something wrong with that chocolate topping... it did not taste right at all... so, since the cake and ice cream are not cheap, my sister just tried to scrape off the chocolate drizzle as best she could and bring it home to her husband so she wasn't wasting her money.

besides that it's a really cute date spot, so my boyfriend and i will probably be back. we're just going to wait a bit for the chocolate topping to run out and we don't get it from the...