Chepo's Mexican Restaurant - Eagle River — Restaurant in Alaska

THE OWNER IF CHEPOS ALLOWS COMPANY TO VERBALLY ASSULT THE STAFF!!!!!

The owner of Chepos in Eagle River is DISGUSTING!!!! I was there a few minutes ago with my husband, brother, and my brothers girlfriend. Her company/friends sat in the booth behind us and an older man (61) verbally harassed, bullied and chastised a 16 year old busser for 20 minutes. Telling him that as a customer he can verbally and physically assault him and he has to give them good service. They degraded his clothing and told him he has to work harder or he will be on the streets. They demanded that he serve them better as if he was thier server. He was a BUSSER who was doing is his job perfectly. They also said “why doesn’t the white boy speak Spanish”. Once I spoke to the manager and brought it to his attention that his employee was being harassed. He told the owner and they continued to poke fun that a customer complained about how they were acting and continued to poke fun that the at the poor kid who is just trying to do his job and said “why doesn’t the white boy speak Spanish.” The older man continued to boast about his job as a heavy equipment operator in the trades and the amount of money he makes and degraded the boy on how she should be more like the man. THE OWNER DID NOTHING TO DEFEND HER EMPLOYEE. As we were leaving they were also joking about the boy quitting. The man also continued to grab the busser by the shirt and pull him in and grab him and not let him leave the table.

Other comments made were:

“When my glass is empty you take it” his glass was full

“You should listen to me, I’m a man you don’t wanna mess with”

“I’m a lawyer and when I see the papers for people who have been fired or quit I have to give them to someone else cause I’ll automatically side with you” - a lady at the table...

DON’T EAT HERE!!!!The behavior of the owner’s friends made me so nauseous that when I went to eat my dry and salty burrito I could not find the appetite to take more than a single bite.

The owner Lucia did not take any accountability for allowing this CHILD to be harassed and assaulted while she sat right across the table from the perpetrator. She did not step in to deescalate the situation, but instead she egged on her friend’s behavior and joked about her employee quitting/suing after the interaction. Comments that were made to the young man were the following: “I can do whatever I want to you, I’m the customer” “I’m a 61 year old man in the trades and I make a lot of money and if you worked harder you would too” “Do you have a girlfriend, you need to take good care of her.”(a 16 year old minor) “My water needs to be filled and my drink is empty”( he was a bus boy) “If you don’t do what I ask of you, you’ll be left out on the streets with no job.”

We called and confronted the owner about this behavior. She first told us that she was sitting right next to us and then said she was working downstairs once we told her how disgusting the table’s behavior was. Lucia’s inability to take accountability speaks to her poor management and leadership. I hope that as a human being she can reflect and choose to be better for her...

Chepo's Mexican Restaurant in Eagle River is my go-to spot for a genuine and delectable Mexican eating experience. The warm and friendly ambiance upon entry sets the tone for a great meal.

The menu takes customers on a gastronomic trip through Mexico's heart, delivering a broad selection that caters to all tastes, whether you're craving street tacos or searing fajitas. Each bite bursts with flavors that take you to Mexico.

The personnel deserves special mention for their great service - they are courteous, attentive, and always ready with advice for those who want to try something new. Their pride in providing a first-rate eating experience is palpable.

Every visit is a lovely getaway to the flavors of Mexico, thanks to the combination of delectable meals, helpful service, and a welcoming ambiance. If you enjoy authentic Mexican cuisine, Chepo's...