Winston is an "Exceptional employee" -- whether he is working at the drive-thru window, in-store counter, or being a barista creating delicious beverages. He remembers specifically how I like my beverages. Winston is a people person-- kind and considerate of others. Whenever I bought things at the in-store counter and had several things to carry, Winston would always help me by carrying the beverage trays to the car while I carried the bags of goodies. You see, I only have one hand free as I am a handicap and walk with a cane. The last time we went by the drive-thru window, we placed our order and also asked for Winston. We were told that Winston was no longer working there. That was only a few days after he helped me bring my beverage trays to the car. Hopefully, Winston was not terminated for helping me. He is an asset to any company he works for. It is because of him that we enjoyed patronizing Starbuck's Restaurant on Debarr and Muldoon. Now that Winston is no longer there, I don't think I will go there anymore. We (my family and I) will...
Read moreI ordered something that looked different from other places that I've ordered it. I told the employee at the drive-thru and she insisted "that is what I ordered". My main issue was that I tried to move on from the discrepancy and she kept insisting for me to explain what is it that I wanted, "for future reference". WHY do I want explain myself if she keeps insisting "that's what you ordered and that's what we're giving you".?? I insisted and told her to stop asking me because she was making me feel super uncomfortable and in front of my fiancé. I ended up explaining myself [again] and received the same answer but as to why the coffee looked different to me. I get it. Maybe other places are more careful serving...idk. Please, don't pressure someone into answering your question if they're asking you to...
Read moreWhat does this store got against cold foam??? Every time I order a drink with cold foam from DoorDash I legit NEVER get the cold foam I am being charged with. The point of going through DoorDash is so I don’t have to come in and have you fix a drink that should’ve been made right in the first place. Is it because it’s a Doordash order and the person is not physically getting the drink it’s ok to just slack on half the ingredients asked for? Crazy.
No. This is not a doordash issue either. I clearly see on the sticker of the cup my request was received accordingly. It's the way the drink was made that is always incorrect which comes from the facility. Doordash does not make the drinks they...
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