Subway — Restaurant in Alaska

Stopped in earlier today at about 1pm. One lady in front of me with two kids meals. Two gents behind me & my partner An older employ (Josie/Jody) with some box braids was horrible. Not sure if she was stoned or what. But the younger employee was trying to make 5 sandwiches alone while directing Josie on how to fix whatever she messed up on the register. After 4 times of telling her how to fix the problem she had to take over. {It was a two kid meals} And told her to take care of veggies on the sandwiches. (Josie chick with braids)then continued to try MICROMANAGE the younger employee on the register order even though she obviously didn’t know what she was doing since she already spent 10 minutes on a two kid meal order 🤦‍♀️ She then finially focused on asking me what veggies I wanted(spinach, olives, pickles) had to repeat olives 3x. Then she continued to almost drop my sandwich on the floor while trying to wrap it, then ripped the wrapping twice having to re-wrap it. Meanwhile younger employee had checked out lady with two kids meals, my partner (3sandwiches), and also got the two gentlemen behind us their sandwiches finished up. So all Josie accomplished was too put 3types of veggies on one sandwich and wrap it. 🤦‍♀️🤦‍♀️ We were there a total of 22 minutes

Josie: Zero ⭐️s

Younger highschool...

I saw a “next-level snacking” sign at the door from outside this store, advertising churros for $2.00 and went in to order one. I paid for it and walked out the door, then realized I’d been charged $2.99. I immediately went back in and asked for a $1 refund. They said they couldn’t do that, that only the manager could authorize that and he wasn’t there. I asked them repeatedly to call the manager and one of them dialed his phone and told me he couldn’t reach him. I don’t know if he actually called the manager. They said I’d have to come back tomorrow. The staff were extremely rude, one young woman telling me “what’s the big deal? It’s only a dollar.“ When I returned again to get a duplicate receipt—I hadn’t bothered with one the first time—and again asked for some consideration, the cashier said he’d have to ask me to leave the store, that I was “impeding the line.” The “line” consisted of one person who was nowhere near checking out. I’m 82 years old and I don’t believe I presented any kind of physical threat to the staff. Nor do I believe I should have been treated without any courtesy. At least they turned the sign around so that the $2 side was facing...

So disappointed. At 5:00pm I ordered an unsweetened ice tea. It was empty so I asked if they could make another batch. I was told that they only make tea once a day and it would not be possible to make some more. Now I have been there a few times and they just make some tea and life is good but this young lady was adamant that she was not going to make that tea. She even called her manager on the phone to explain this ridiculous policy. First of all I didn’t want to talk to a manager to explain why your so cheap you won’t make a pot of tea. As a customer I just want to order my food and get out as fast as I can. My suggestion to Subway is if someone requests some tea at 5pm and you don’t close until 9, just make the tea already!!! Some of us are diabetic and can’t have all the sugar from the soda machine. Just be happy. I’m not calling Americans with disabilities act to complain to them. Next time I’ll just drive...