Waffle Rush — Restaurant in Alaska

My son ordered the Southerm Pecan waffle, he got it within 10 minutes. At the same time they brought out his food they brought out my supposedly Berries and Cream waffle with no berries. It took about another 30 minutes before they brought my husband and my food out. I had the berries and cream waffle that came with bacon eggs and has brown. They brought out the same waffle they had first brought out that they rewarmed in the microwave and I knw that because it was hard as heck and stuck to the paper plate they serve the food on and the fruit on the waffle was rotten. The has brown and eggs were good and it was seasoned good. The bacon had a rough chew like it was rewarmed in the microwave too. My husband had the Dixie chix waffle. He said it was good. My sons southern pecan waffle was super sweet so be sure if you order that to get a cup of water. My thoughts on this place is they need to hire another waitress. The lady that took our order was kept forgetting what people wanted. I don't think they have a serving tray because t She had to bring one plate then go back get another plate. She said she couldn't carry more than two plates. They serve the drinks in paper cups...

This is a great place in anchorage to have breakfast and probably lunch. We had the pecan honey chicken with waffles. So rich and the candied pecans were a great texture to the perfectly cooked crunchy yet moist chicken strips. These aren’t bought in the store these along with everything else’s seems to be made from scratch. You can really tell with the Biscut and gravy. You could even taste the flour in the gravy and the biscuit was buttery and flaky. We also got a dessert waffle The Boss which was chocolate strawberries and whip cream on a sweet waffle. You can definitely tell this is a business with the owners cooking and the love going into the good. Truly amazing and probably the best waffles I have ever had and chicken strips. Only thing I suggest changing is providing real silverware. The plastic silver ware breaks and just doesn’t allow the same experience cutting and eating the food for me. I took it home and added eggs and put it on plates which made it a lovely Sunday brunch. Thank you waffle rush for the love and caring you put...

Let me preface by saying this place has amazing food such as waffles and fried chicken. So why the one star rating? Well, when you make an order for pickup and pay for your item, you shouldnt be asked if you would like your change back. Of course I would like my change back. Its my money and I already paid for what is asked. Its almost like you're being expected to give a tip even for a simple one order take out.

So, next time I order for takeout, I use my debit. Pay and leave, simple right? Why do I see a charge for an extra $3 on my order the next day when I clearly did not leave a tip. Its not like I am a cheap skate. I always leave a 20% gratuity whenever I eat in a restaurant or receive any kind of service. I always assumed takeout required no tip unless its a huge or expensive order. To charge an extra $3 without my knowledge is simply irresponsible and terrible business malpractice.

Its a shame. Because the food is amazing. But I wont be coming back and I will definitely report them because this...