Hardee’s — Restaurant in Albany

After going through the drive through where I ordered a meal, by the time I got my food the large sweet tea I got was half empty. I asked if It could be topped off while I waited. The answer was no not in the drive through but then she proceeded to ask me to pull forward to wait even longer for my food even though there wasn't anyone behind me. I said okay. No problem. I'll just come inside so that I can get a refill and I'll pick my food up from there. Thinking that shouldn't be a problem since Im not In the Drive-Thru anymore. But lo and behold, as soon as I walked in the door you'd think I was robbing the place the way they started yelling and saying no, you can't refill your drink in the Drive-Thru. Or calmly replied? Yes, that's what I was told that's why I came inside. Okay so now I get it when they continued yelling at me. Basically, if you buy something and get a drink in the Drive-Thru you can't refill it, they can't refill it. So I asked does the drink cost more when you come inside? They replied the same thing basically that I just can't refill it. At this point I said okay. I just don't want to do business with you guys. I need a refund for my food that you're just now bringing out. Damn this place. I won't ever go...

3 times in a month ive ordered Biscuit and gravey they bring it out to me and Biscuit rapped up and gravey in container for eating inside I asked I'm not eating this on paper sir we are out of plates well give me my money back. Just yesterday I got the same thing and sit down I dropped some gravy on table I went up there and asked for a few napkins she said I put some on your plate !!! I stood there and asked again you should have to explain your self she should have just gave you the napping just sick over the BS it's not that hard to do your job and one thing people don't under stand is customer is...

Went there in desperation for lunch because every other place was too busy and my time was limited. I ordered a number 5 bacon cheese burger. I must admit the burger was good. It was prepared just as I ordered. But the fries were skimpy. The service was rather slow and looking in the drive thru window, no one seemed to be in much of a hurry. What stunned me was the price. A cheeseburger, medium fries and large drink... OVER $13 ?!? I'm sorry...as good as that burger was it wasn't worth $13 and change. That's ridiculous for any fast food meal. I won't be back for lunch or dinner...