Taco John's — Restaurant in Albert Lea

Witnessed a young worker in a loud, explicit argument with a customer in the parking lot.

Order was incorrect due to the same rude worker failing to check through our order, seemingly because she just couldn’t be bothered to care. She was extremely short and rude with us from the beginning.

After going to the drive-thru window again to correct our order, a different worker (the supervisor: Felicia B.) tried to claim that we were in fact given what we ordered, which is a complete lie. After lazily attempting to gaslight us, she accepted in failing at covering for her rude co-worker, and corrected our order without charge.

After pulling around and parking to wait in the front, the rude co-worker locked eyes with us from inside and shook her head “no,” seemingly failing to accept her incompetent mistake.

Although she was the one to fail on our order the first time, the supervisor brought our order out to the car. We said, “Thank you so much,” expecting for the issue to finally be resolved, but the supervisor instead said, “I won’t be doing this again.” Which was appalling, given the fact that they were the ones to completely fail in giving us our correct order initially.

After making it clear we just wanted our correct food, she continued arguing with us for no apparent reason, claiming that she and her coworker did no wrong. After rambling on incoherently as she made her way back to the store, she asked, “What are you going to do about it?” Which was confusing, given we now had the proper order (which is the only goal people tend to have when purchasing food from restaurants).

To make a long story short, the workers are curt, incompetent, lazy, and unnecessarily rude. I would recommend if you want your dinner to be a...

I had to stay in this town for 2 months. Repeatedly I asked for a Boss Bowl, chicken but refried beans, light rice, no lettuce. EVERY time, the bowl is filled with rice (of course it's a cheap supplement) about a table spoon of beans and even tho I ask for refried, they're black beans every time except once. Usually a small strip of sour cream until recently I said "look, some sour cream" I live in the west where there's Del Taco & many other good fast food Mexican restaurants but I don't think that's any excuse for not getting a meal I could enjoy, and not 3/4s of it rice with virtually no...

Really the best fast food restaurant in town. The food is always fast, fresh, hot, and delicious. I usually judge customer service on how they handle mistakes. Never had one here. I've lived in Albert Lea for almost 20 years. Not once. Never been asked to pull ahead and wait, either. To be fair, my orders are pretty simple. ...but any other drive thru in town would probably mess it up. lol

One year later, most restaurants in town are struggling to find enough staff to continue being disappointing. I'm so incredibly grateful I can still depend on TJ's...