Country Pride — Restaurant in Albuquerque

I have an update the review that I posted 3 months ago. A manager by the name of Addison contacted me and we talked about my experience I was told to come back and I would be given a free meal and Country Pride is going to try to win me back as a customer. I finally made it back to Albuquerque and I went in I was giving a menu I was seated, the server was super nice Addison is amazing a super nice person friendly and here to make the customer happy. that's what we need more of..... good job Addison for delivering on what you promised. I will definitely be back to this location. I almost forgot Addison gave me a free slice of the most amazing cheesecake I've ever had in my life the only thing I can say was disappointed about was they could not make any milkshakes because I don't think they could make ice cream for some reason but other than that this visit was 100 for sure

I went in sat down ordered an orange juice was giving a menu I already knew what I wanted but the waitress said she'd come back. When she came back she stopped and took the orders of two people that came in the restaurant after me then she came to my table and said I'll be right back. I ended up leaving without eating because I was so irritated and felt so disrespected. If your Caucasian don't expect to get good service...

It wasn't even open!! they're closed Sundays and Mondays because they're shawt staffed. And now I'm editing this review because I went back a few days later only to be ignored by the waitress who wanted to do nothing but talk to her co workers and when one of the co workers informed her that I was present she continued for about another 30 seconds and then served another customer who had been waiting for his bowl of fruit for an unknown period but I could tell he was a bit agitated by the look on his face but even after that she didn't come my way so I got up and left there were only 2 customers in the restaurant me and the other person I mentioned the another person said I should call and complain but I feel this review will be more than enough to help others cause even when you reach out to corporate or their superiors they tend to lack what it takes to keep places like these properly functional with employees who are actively efficient in customer service but without the hospitality that went M.I.A in a time that has been long forgotten...

We were visiting family in the area and stopped by because my daughter wanted pancakes. Parking was great and we were greeted by staff the moment we walked through the door. The staff was amazing from the moment we stepped inside, super genuine smiles, engaging in conversation and we were able to pick our table. They took the time to help me go over the menu for my daughter’s order because of her dietary restrictions. They laughed with her and told her about all the fun things that were going on downtown and at the Balloon Fiesta while I looked over the menu for food for me. The food came out quickly and when I say it was AMAZING, that doesn’t even begin to describe the wonderfulness that graced my taste buds. It was so good it brought tears to my eyes and my daughter was literally eating the pancakes as I was cutting them (she usually waits for syrup) but she told me it didn’t need syrup because it was too yummy. We will definitely be regular customers every time...