May, 2025: I don't know what happened to this place! The combination plate was SWIMMING in rancid oil from the chile relleno that was not cooked properly. The rice lacked flavor (except for the taste of old oil from the plate.) The cheese enchilada was luke warm and naked. The horchata was the only thing done properly. The music was so loud, my eardrums STILL hurt. When I paid ($28 with tip!) I told the young man about the issues with the food and he did nothing about it. He just made a pantomime of sopping up grease with paper towels and told me he would advise the cook to do that next time! Gracious, me! I certainly won't be back. After all these years of going to that restaurant, all the way back when they were a little place on Isleta, I am disappointed in what has happened to this place.
OLDER EXPERIENCES AT THIS PLACE:
I introduced another friend to this restaurant the other day and she LOVED IT so I thought I would come on over here and renew my old recommendation.
Just one thing was not particularly good. The sopapillas that I ordered were awful. They taste like they came out of a boxed mix and the oil was not tasty. They used to be better. Other than that, everything is great.
I had the tamale senior plate the last time I was there. SO tasty! I'm getting hungry just thinking about it. This restaurant is awesome. The menu is huge and it includes a senior menu, which is just right for those with a light appetite, yet it incudes a variety of items. The food is really fresh and tastes like you've gone to grandma's house where everything is home made. The refried beans are SO tasty! The sopapillas were a bit of a disappointment, unfortunately, but everything else is just wonderful. Not only that, but the waitstaff is super efficient and friendly. The prices are very fair. I can't say enough good things about this place except I am SO glad it is in my...
Read moreI ordered a large pozole and an order of chile cheese fries. It took them about 40 minutes to bring the food to my table. The menu says that the chile cheese fries could be red or green, I ordered Christmas (both). When they brought them, they were just generic foodservice fries with some sort of weird, gross brown gravy on top, which I guess was supposed to be the two chiles with queso or melted cheese. $7.99 for this?? Wienerschnitzel has much better looking and tasting chili jalapeño fries for half the price. The pozole is the worst I have ever had in my life (I am Mexican, born and raised in Mexico). The meat was ok even though having pozole with huge chunks of meat is new for me, the meat (pork, chicken) is supposed to be shredded. Also, no fixings. None. No oregano, no chili powder, no shredded lettuce, no radish, no chopped onion, no tostadas. The only thing I appreciated as a "fixing" were 2 lime wedges that came with the bowl of pozole. All the red broth contained was hominy (garbanzo) and the meat. $14.00 for this. Also, the servers kept walking past me and they never offered to refill my drink, I had to ask the person who brought my food to the table. When you pay, the cashier/hostess (you pay at the front) awkwardly asks you how much of a tip you want to leave, 15%, 20%, 25%, pointing at a screen she flipped to show me the options. I really felt like leaving $1.00 because the service was very questionable, but I told the cashier to tap on 15%. I am not in favor of these bullying tipping tactics. Food wasn't good, service was questionable at best, it took them too long to have the food ready, you are bullied to leave a significant tip even if the service wasn't good. I...
Read moreWent in and placed a order to go. She told me it would be 15 min. A couple went in about 20 minutes after we had been waiting and was seated. 30 min went by and no order I went to the counter and asked how much longer I was annoyed because they were not that busy. The girl went to the back to check and she was back there for a while which told me they didn't have my order. As I am waiting the couple that was seated got their food. The girl comes out and says they are warming the menudo right now. I told her about the couple that already got their food and told her I've been waiting for 40 min at this point and I wanted my money back. She went to go tell them in the back and I could hear the girl in the kitchen very rudely say never mind guys now she doesn't want it and then repeated it again she wanted me to hear. Instead of saying I'm so sorry they act like it was my fault the order wasn't ready and they wanted me to wait another 20 min. which would of been over an hour long for a Posole a Menudo and a kids chicken finger basket. Horrible customer service and they do not care if you go back. My family was a loyal customer especially through the pandemic and not having workers and only being open sometimes we supported this restaurant so they would make it only to be treated horrible. I will never go back again. I will also let everyone know how horrible their service is. They have no regard for their customers they do not care one bit and it is their customers that keep their restaurant in business. Shame on the employees for treating...
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