Slim Chickens — Restaurant in Albuquerque

I’m sorry to say but everything sucked. We ordered our food. They gave us half our order because they put in only half our order because they weren’t listening. I get that people wanna work but if you’re gonna work for any company, you need to hire people who actually want to work customer service is one of the hardest jobs And I give my hat and my hands down to people who actually can do it. I was dissatisfied with the service with the food and with the weight not only did we have to wait in line, but we had to wait for our other food that wasn’t processed because the cashier was not listening or whoever was taking the order But yet you guys have like 15 people working in there and somehow your food your service they all suck for someone who works in customer service. You sure don’t know how to hold up to that customer service. You should have your employees wearing hairnet and not to have all their jewelry out. That is disgusting. They’re working with food. It’s disgusting. I’m disgusted. I’m disappointed and I wish you guys would do something about it. You guys pay these kids all this money but yet they can’t do their job a simple job taken order. Make sure the foods in there that they ordered and make sure it’s put out at a timely manner. That’s why it’s called fast food. And this should go to corporate or this should go to a manager. You guys need to hold yourselves accountable and hold those people who work for you accountable be better. We spend our money there to eat. I could make this at my house, but I choose to go help Other companies other businesses to thrive have some decency. .

I will not be returning to your establishment anytime soon, so...

My recent visit to Slim Chickens left me with mixed feelings. While the restaurant has a welcoming atmosphere and the service was notably friendly and efficient, the food fell short of expectations in several key areas.

Starting with the wings, which are often the star of any chicken-centric eatery, the texture was disappointing. Instead of the crispy, golden exterior I anticipated, the wings arrived with a limp, underwhelming bite. It seemed as though the fat hadn’t been fully rendered during cooking, leaving them soggy and lacking that satisfying crunch. The seasoning, while present, couldn’t compensate for the textural letdown.

The mac and cheese was another miss. The noodles were overcooked to the point of being mushy, giving the dish an unappealing, soggy consistency. While the cheese sauce had a mild creaminess, it lacked depth or any standout flavor, making the entire side dish forgettable.

Overall, many items suffered from a lack of bold seasoning. Whether it was the chicken or the sides, the flavors felt muted, as if the kitchen hesitated to fully commit to spices or herbs.

On a positive note, the service was a highlight. The staff was attentive, prompt, and genuinely pleasant, which added a bright spot to the meal.

In summary, Slim Chickens has potential with its solid service and inviting vibe, but the execution of the food needs attention—especially regarding texture and seasoning. I’d consider returning in hopes of improvement, but for now, it’s a cautious recommendation for those prioritizing service...

I have been to Slim Chickens 3 times and every time it’s been a terrible experience. The food is usually pretty decent but the customer service is atrocious. I feel like I’m the one at work just trying get my order, and I have only ordered single items with no substitutions or changes when I’ve come here. This last visit was mind blowing how bad it was. I ordered a wrap with Buffalo sauce, they asked if I wanted a drink and I said no. The whole ordering process was a struggle, for a single item. When I got to the window I handed them my card and when I received my order, they charged me for a meal, minus the drink. I asked the cashier why he charged me for a meal and no drink rather than just the wrap? He said he didn’t take the order. I handed over my card for him to refund and he came back with my card and a new receipt for the wrap. I then asked for a receipt for the refund and he handed me the receipt for the previous transaction. Why would I need a receipt for the transaction? I need a receipt for the refund like I asked. The person who took my order was Grace L and the cashier who never gave me my refund receipt and charged me twice was Andres V. I can’t imagine I’ll be going back to Slim Chickens considering this is the type of service I’ve received all 3 times I’ve tried to give them a chance. Im making this review to document my refund because I’m scared he never gave me one based on all my...